Julie Bass - State Farm Insurance Agent

Reviews

• AA

  Aaron

  Aug 28, 2026
  5.0
  Erin is the best to work with! To say she went above and beyond is an understatement. I told Erin this is exactly the type of insurance company and agency I want in my corner. I know I will be able to trust and count on them to take care of everything when I need it the most, and that right there is priceless and gives me peace of mind. From the very first communication, Erin was professional and courteous and made the whole process so smooth and seamless. She answered all of my questions and the way she presented the information was impeccable. Erin was proactive in providing choices and explained everything in terms I could understand. This was a no-brainer, easiest decision I've made!
• BF

  Ben Fader

  Aug 8, 2026
  5.0
  Samm Schill is super helpful and willing to go above and beyond. He is responsive and kind when dealing with clients and I appreciated working with him while purchasing renters insurance.
• MC

  Macie Cox

  Aug 4, 2026
  5.0
  Erin was absolutely amazing to work with! She helped me get new car insurance, saved me money, and made the entire process incredibly easy. She was knowledgeable, patient, and took the time to answer all of my questions so I felt confident in my coverage. I really appreciated how helpful and friendly she was from start to finish. I highly recommend Erin to anyone looking for great service and a stress-free insurance experience!
• WS

  Wesley Smith

  Jul 27, 2026
  5.0
  Sammuel Schill of Julie Bass State Farm Agency was responsive and followed up with our inquiries in a timely and effective manner.
• CC

  CJZ

  Jul 22, 2026
  5.0
  I was a client of Julie Bass State Farm in Madison/Monona for years, carrying both my auto and renters insurance with her office, and I can honestly say this is one of the best insurance experiences I’ve had. During COVID, when income got tight and payments were genuinely hard to manage, Julie worked with me directly to find flexible solutions instead of letting me fall behind. That kind of understanding during a real crisis says a lot about who she is. When I recently moved out of state to Ohio, I reached out for a referral, and she had it to me right away with a detailed email walking me through exactly what to expect next. That’s the kind of follow-through you don’t often get anymore. Looking at how consistently her clients speak up about her office, I’m not surprised. People mention her staff going out of their way to walk through policy changes step by step, respond quickly, and even proactively look for ways to lower premiums. Several clients have stayed with this office for decades, which says a lot about the trust she’s built. I also want to note that much of her team comes through State Farm’s internship program, so she’s training the next generation while running a genuinely knowledgeable, customer-first office. That’s a meaningful investment in the community. Julie Bass and her team are flexible, helpful, courteous, and truly know their stuff. If you’re in the Madison/Monona area, this is the office to trust with your insurance. Wishing them continued growth and success!

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