Our Wisconsin-based American Family Insurance agency is dedicated to helping you protect what matters most. As a captive agency with access to a brokerage department of 20+ carriers, we combine the personal touch of a local agent with the flexibility of a broad market.
What truly sets us apart is how we work: we give honest, practical advice — not sales pitches. We explain coverage the way we’d set it up for ourselves, and we offer hands-on claim solutions that online carriers and call centers can’t match.
Proudly Serving Appleton, WI and surrounding areas. Appleton, Neenah, Menasha, Greenville, Hortonville, Kimberly, Kaukauna. Although we can help anywhere in Wisconsin. We are also licensed in Florida, Illinois, Minnesota, and Arizona
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.