Customer service is a priority at our agency in Spokane, and we understand the need to help insure what matters most to customers. I'm passionate about customer service because I believe that customers deserve more than just great insurance products.
Details
Online appointmentsAvailable
Onsite servicesAvailable
Location
Certified by Thompson Insurance & Financial Services: Allstate Insurance • May 17, 2026
Certified by Thompson Insurance & Financial Services: Allstate Insurance • May 17, 2026
Monday8:00 AM - 5:00 PM
Tuesday8:00 AM - 5:00 PM
Wednesday8:00 AM - 5:00 PM
Thursday8:00 AM - 5:00 PM
Friday8:00 AM - 5:00 PM
SaturdayClosed
SundayClosed
Reviews
4.1
446 reviews
5 stars
249
4 stars
95
3 stars
29
2 stars
33
1 star
17
DP
Delaney Paul
Apr 5, 2026
5.0
We love the personal one-on-one approach with Thompson Insurance & Financial Services. Beats hell out of an 800 # and a name in a faraway place?
CG
Cody Gaunt
Nov 26, 2025
1.0
Been with Allstate for over 10years changed my bank account then they told me I didn't change it. They couldn't get ahold of me so they canceled my account . Called them back a few days later to see what was going on, now I had to make a new account I'm paying $200 more, total of $500 this place is a scam wouldn't recommend.
GS
Gary Smith
May 23, 2025
5.0
I have been with this Agency since I insured my first horse. Always pleasant to talk with and get things done! Highly recommend! The horse was a joke people. Lighten up. 5+ Stars for this Allstate Agency.
WH
William Hansen
Mar 6, 2024
5.0
Jim is very customer oriented and adjusted my policy to fit my budget without jeopardizing my coverage. I very much appreciate his professionalism and knowledge of insurance needs Thanks
TY
Travis Yara
Sep 13, 2022
5.0
I had a car policy with Thompson Insurance for 3 years and they have been very friendly and helpful whenever I called with a question.
What types of insurance does Thompson Insurance & Financial Services offer?
They offer Auto, Home, Life, Motorcycle, Boat, Property, and Renter's Insurance.
What are the business hours for Thompson Insurance & Financial Services?
The agency is open Monday to Friday from 8:00 AM to 5:00 PM and is closed on weekends.
How can I schedule an appointment with Thompson Insurance & Financial Services?
You can book an appointment online via their reservation URL: https://agents.allstate.com/thompson-insurance--financial-services-spokane-wa.html?section=appointment.
Where is Thompson Insurance & Financial Services located?
Their office is located at 893 W Mallon Ave, Spokane, WA 99201, United States.
Does Thompson Insurance & Financial Services offer online appointments and onsite services?
Yes, they offer both online appointments and onsite services for customer convenience.
What is the contact phone number and email for Thompson Insurance & Financial Services?
You can reach them at +1 509-891-5958 or via email at jimthompson@allstate.com.
What nearby places can I visit when I come to Thompson Insurance & Financial Services?
Nearby you can visit Victory Burger and Victory Bar for dining, The Wonder Building for events, and AS2 Spokane Art Gallery for local art.
Is there a nearby automotive service near Thompson Insurance & Financial Services in Spokane?
Yes, Bucks Tire Automotive Inc. and S&J Engines, Inc. provide tire services and automotive repairs nearby.
Can I find coffee shops near Thompson Insurance & Financial Services?
Absolutely. Nearby coffee shops include Evans Brothers Coffee, Alpine Grind, Victory Bar, and New Leaf Cafe.
Are there financial or legal services close to Thompson Insurance & Financial Services?
Yes, Hodgson Law Office and Robert Cossey & Associates offer legal services; Ten Capital provides financial advising nearby.
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