DT
Davey Thomas
Mar 17, 2026
Horrible horrible business practices!!! I've been getting a call every day for over a month now from this place. I live over 200 miles away from the Ken Fightmaster office. Why would I want insurance from him? Not sure how they got my number but I would be leary of working with an insurance agent who constantly calls, doesn't leave a message as to why and since I never answer, you would think they would get the hint. They will probably be pushing you into coverage you don't need just to make a buck!
Response to the owners comments below: So most NORMAL businesses leave a message on a customer's voice mail when they call. You did not. The agent you are talking about is actually You Ken Fightmaster. At least when I called back that is what I found out. Most people do not answer their phones these days to someone who calls and doesn't leave a message. It's general knowledge with the scammers out there, once you answer a call from an unknown number, you are forever on a list to set yourself up for a scam. There was no identification, no message left with the 15 calls made from your company since February 9, 2026. That is excessive for any business. So you see where I'm coming from, it read scam! Still feels like a scam. Hence why I reported and gave the one star reviews. To warn other consumers that this number must be a scam. If you are a reputable business, why wouldn't you leave a message? I'll tell you why, it was obvious you use a dialer to get your clients. I know as a potential customer, I don't want to be put on hold by a voice mail. Something that is common among scammers. Instead of giving me lame excuses of what I don't understand etc, maybe you should use this well earned one star review, as a tool to restructure your business practices.
NM
Nancy Merwin
Mar 2, 2026
Ken and Monica are the most efficient and friendly people! Anything I have asked for they have completed immediately. They sincerely make every phone call or appointment the most pleasant experience.
TI
Tracy Ireland
Jan 30, 2024
Very responsive agency, great support personnel, and saved me a boatload over my previous insurer!
Horrible experience. End of 2021 insurance was $700, then 2022 doubled to over $1400 some change, now in 2023 it’s over $2100. I owed à home in Otis orchards for 12 years my premiums for this home never changed around $700-$800 a year. This company has crazy crazy price increases each year which makes your house payment go up, not worth your stress and headache going back to my old company that isn’t trying to make money on me like you guys
MJ
Melissa & John
Jan 25, 2019
Truly Awesome agency! The best service I have experienced. Always fast to respond to a question or request. Always checking in to see if your needs are being met. Great work Ken!