Brand Certified
Kevin Hayward - State Farm Insurance Agent
4.9(621 reviews)
Certified by Kevin Hayward - State Farm Insurance Agent • Jun 28, 2026
Business Details
4440 Pacific Avenue SE, Lacey, WA
98503, United States
Certified by Kevin Hayward - State Farm Insurance Agent • Jun 28, 2026
(360) 459-2277
Certified by Kevin Hayward - State Farm Insurance Agent • Jun 28, 2026
https://www.laceywainsurance.com
Certified by Kevin Hayward - State Farm Insurance Agent • Jun 28, 2026
About
Certified by Kevin Hayward - State Farm Insurance Agent • Jun 28, 2026
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance ServiceState Farm
WA-786485
Each day, we are committed to providing remarkable service for the hundreds of products and services we offer. We want to be the agency you turn to when you buy a new car or home, or rent your first apartment. We are always here to help you with all your insurance and financial services needs today, and to help you achieve your goals in the future. We’re passionate about our beautiful state of Washington and want to help Thurston County feel like home to you.
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
Location
Certified by Kevin Hayward - State Farm Insurance Agent • Jun 28, 2026
Kevin Hayward - State Farm Insurance Agent
4440 Pacific Avenue SE, Lacey, WA
98503, United States
Hours
Certified by Kevin Hayward - State Farm Insurance Agent • Jun 28, 2026
Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
SaturdayClosed
SundayClosed
7/3/20269:00 AM - 5:00 PM
9/7/20269:00 AM - 5:00 PM
11/26/20269:00 AM - 5:00 PM
12/25/20269:00 AM - 5:00 PM
1/1/20279:00 AM - 5:00 PM
Reviews
4.9
621 reviews
5 stars
604
4 stars6
3 stars0
2 stars1
1 star
10
- CNchris nofsinger6 days ago1.0Kevin Haywards office and personnel are very nice, but I do not recommend using State Farm in Gig Harbor or Fox Island. There was a massive storm and we ended up having some roof damage with an active leak. We had 3 different contractors and roofers out to investigate and they all deemed it storm damage, however, statefarm (who didnt even climb on the roof themselves due to the pitch) hires a 3rd party guy and they deemed it normal wear and tear….. completely ridiculous. You spend all this money for coverage and when an incident happens, they just deny deny deny and make up nonsense. While we dropped the $20k to replace the whole roof, we didnt even expect them to pay for the entire roof, just help with the costs of the three areas damaged from the storm. I promise, if you go state farm, you will regret it. If you already have state farm and have an up coming claim, avoid Yusuf as your adjuster.
- JKJean KesterJun 26, 20265.0Kevin's office has alwayd been friendly and helpful anytime I have called them. When you call they never rush you and they make you feel very important.
- RKRichard KaleJun 18, 20265.0Kevin and his office are amazing and truly focused on giving honest information and customer service. If you need insurance give them a call you won’t be disappointed
- CCcindy chavezJun 17, 20265.0Customer service. Brooke was so helpful. Whenever I have an issue, the office is so helpful and takes care of any issues right then. More often than not, the issue is on my end. lol.
- TFTom FitzgeraldJun 11, 20265.0I really enjoy working with State Farm especially Kevin Hayward‘s office. I hear it all the time. I’m so upset with State Farm or they’ll say I’m so upset with farmers and the list goes on and on and on. Now that being said, if you were insured with State Farm, you would understand what your insurance does and doesn’t do. At Kevin Hayward’s office that couldn’t be more true. They are there to serve you! Now if you Understand the rules that apply to any insurance policy, you would find that State Farm stands out on top of all the rest
Frequently Asked Questions About Kevin Hayward - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online at Kevin Hayward - State Farm Insurance Agent?
No, you do not have to pay for a quote online. They offer free quotes.
What payment methods are accepted at Kevin Hayward - State Farm Insurance Agent?
They accept cash and major credit cards such as Visa, Mastercard, Discover, and American Express.
How can I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account with your User ID and password.
Who should I contact if I have questions about billing or payments?
Please contact your agent whose phone number and email are available on the details page of your bill.
What services are available through the State Farm mobile app?
You can manage insurance and banking accounts, get roadside assistance, file claims, and more via the app.
What does Emergency Roadside Service cover through this agency?
It typically covers towing, delivery of fuel or tires, one hour of locksmith service, and one hour of mechanical labor for some services.
What are the business hours for Kevin Hayward - State Farm Insurance Agent?
The agency is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends and certain holidays.
Is Kevin Hayward - State Farm Insurance Agent accessible to Spanish speaking customers?
Yes, the agency offers services in English and Spanish.
What nearby car rental agencies can customers use when visiting Kevin Hayward - State Farm Insurance Agent?
Nearby car rental options include Avis Rent A Car, Avis Car Rental, and Budget Car Rental, conveniently located close by for customer use.
Are there local auto services near Kevin Hayward - State Farm Insurance Agent for vehicle maintenance?
Yes, Courtesy Auto Service and Tire and Auto Tint Northwest offer automotive repair and tire services nearby.
What entertainment or wellness centers are nearby that customers might want to visit along with Kevin Hayward - State Farm Insurance Agent?
Firefly Yoga offers yoga classes and fitness services close by to relax before or after your visit.
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