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The Citro Agency: Allstate Insurance

4.6
(477 reviews)

Business Details

20 Kimball Ave, South Burlington, VT
05403, United States
(802) 863-3434
https://agents.allstate.com/the-citro-agency-south-burlington-vt.html

About

Insurance AgencyAuto Insurance AgencyHome Insurance AgencyBusiness Insurance ServiceMotorcycle Insurance AgencyRenter's Insurance AgencyBoat Insurance AgencyProperty Insurance AgencyInsurance ConsultantAllstate
We are a family agency with over 50 years of service. Let our family help take care of your family.

Details

  • Online appointmentsAvailable
  • Onsite servicesAvailable

Location

The Citro Agency: Allstate Insurance
20 Kimball Ave, South Burlington, VT
05403, United States

Hours

Monday8:30 AM - 5:30 PM
Tuesday8:30 AM - 5:30 PM
Wednesday8:30 AM - 5:30 PM
Thursday8:30 AM - 5:00 PM
Friday8:30 AM - 5:00 PM
SaturdayClosed
SundayClosed

Products & Services

1 list · 13 items

Explore offerings from The Citro Agency: Allstate Insurance on 20 Kimball Ave in South Burlington, with popular services available at this location.

EA and EA-PFR Services

13 items

Services

Allstate Auto Insurance

Helps protect you and your vehicle if you’re involved in a car accident. At a minimum, you’ll likely need bodily injury liability and property damage liability to meet state auto insurance coverage requirements and help protect your finances if you cause an accident that injures another driver or damages their property. We also offer uninsured motorist coverage to help with your expenses if you’re hit by a driver without insurance. If you’re looking for coverage to help protect your vehicle, you might want to consider collision coverage and comprehensive coverage, which help pay repair costs if your car is damaged in a covered loss. And, optional coverages, like new car replacement coverage or loan/lease gap coverage help protect your investment in a brand-new car. I can help you choose a combination of coverages that fulfill state requirements and meet your needs. Give me a call to get a car insurance quote today!

Allstate Home Insurance

Helps provide protection for your house (dwelling) and your family’s liability as well as the things you own in and around your home such as “other structures” (detached garage, fence, etc.), your personal property (furniture, clothing, etc.) against covered perils such as fire, theft, wind/hail and more. Call me today for a homeowners insurance quote and I’ll help you get the protection your home needs and the savings you deserve with our money-saving discounts.

Allstate Life Insurance

Protect the life you want, for those that matter most. A life insurance policy can help provide financial security for your loved ones by covering expenses like the mortgage, college tuition, and other everyday living costs. Call me today to learn about the different types of coverage Allstate offers.

Allstate Renters Insurance

Helps protect your personal belongings inside or outside your apartment from accidents such as, fire, theft, vandalism, and cover family liability. Give me call today to review what type of coverage makes sense for where you live and what you own.

Allstate Motorcycle Insurance

Our motorcycle policies include the basic coverage you may need, like liability coverage, which includes passenger liability coverage and uninsured motorist coverage. You can further customize your motorcycle policy with collision coverage and comprehensive coverage to help protect your bike. And, if you have a customized ride, you can help protect your aftermarket gear with optional equipment coverage. Contact me to learn about motorcycle insurance discounts and to get started with a quote for a policy that fits your needs.

Allstate Condo Insurance

Helps protect the portion of your condo, co-op or townhome for which you are responsible for (inside structure, permanent fixtures, cabinets, etc.) with dependable coverage. Condo policies are HO-6 compliant, and cover family liability and personal belongings against covered perils such as fire, theft, vandalism and more. Contact me today for a quote!

Allstate Personal Umbrella Policy

Provides you with liability coverage above and beyond what your Auto/Home policy cover for your additional protection from large scale accidents. You’ve worked hard to get where you’re at today, let’s talk through your risks today and see if additional coverage is right for you.

Allstate Scheduled Personal Property (SPP)

Additional protection as an add-on to an Allstate property insurance policy (home, condo, renters) for a specific, valuable item such as an engagement ring, watch, fine antiques and more.

Allstate Landlords Insurance

Helps protect the structure of your rental property , from covered accidents such as fire, wind/hail, vandalism and more. It also offers protection for the liability you might face as an owner. Let’s chat about the right coverage for your additional property!

Allstate Manufactured Home Insurance

Helps protect permanently installed manufactured homes, personal belongings, and liability.

Allstate Boat Insurance

Helps cover your boat on and off the water. Watercraft liability coverage helps pay for another person’s expenses if you injure them or damage their property with your boat. If you’re injured in a boating accident, watercraft medical payments coverage helps pay for your medical bills. Need to repair damage to your boat after an accident? Property coverage for your boat helps cover a crash with another boat or object (like a pier or buoy). It also helps cover theft, vandalism or fire. Help protect your boat against these covered perils during the on- and off-season. We also offer additional coverage for things like your boat trailer, fishing equipment and even towing or fuel delivery when you’re stranded. Need a boat insurance quote? Give me a call today!

Allstate ATV Insurance

Help protect yourself and your all-terrain vehicle against the unexpected. We offer bodily injury liability coverage and property damage liability coverage on your ATV insurance policy. If you injure someone else or damage their property while driving your ATV, liability coverage helps pay the other person’s medical or repair bills. If your ATV is damaged in a crash, collision coverage may help. Collision coverage for your ATV helps pay for repairs if you hit another object, such as a fence or a tree. Finally, you may want to consider comprehensive coverage for your ATV in case it’s stolen, vandalized or damaged by hail or fire. Give me a call to get a quote on an ATV insurance policy today!

Allstate Business Insurance

Business Insurance protects your business in ways other insurance might not. I can help you tailor a policy to fit your small business’s needs. As a small business owner myself, I understand how important it is to protect what you’ve worked so hard to build. Call me for a free review of your current business policy and to learn more about insurance solutions to help protect you, your business and your employees.

Reviews

4.6
477 reviews
5 stars
364
4 stars
71
3 stars
14
2 stars
13
1 star
7
  • EM
    Elle Fields (Mischa)
    Aug 12, 2024
    1.0
    My bank messed up my billing twice, that caused me to loose my automatic payment discount and raised my rates which Raise my rates enough that I did not want to pay that anymore I called them up and tried to explain the situation and was treated very poorly by my local rep. Poorly, I mean, literally hung up on me and she told me that if I didn’t like it, I could go elsewhere. To try to salvage situation I called Allstate directly and there’s nobody in America that you can speak to the only thing you will get is eventually some service representative from. I’m guessing India who will not allow you to speak to anybody about them. They shut down all conversations, they will not do anything for you, and that is not acceptable . As a company, Allstate is impossible to deal with, customer service is poor and the local representative will hang up on you and treat you rudely despite any efforts made on your part to be amicable about the situation. I went to ask them for help. I put on my best happy smiley voice despite the fact that I’m the one who is out money and they treated me like I was inconveniencing them. Later on when I actually spoke to somebody from State farm, we had a laugh about how it felt like it was like a reverse Karen. Instead of the customer acting like a Karen to the staff the staff struck a Karen like attitude towards the customer, I’ve worked in customer service and this company just is throwing red flags and despite the fact that I had a great rapport with my Allstate agent in Colorado the one here in Vermont is horrible and dealing with Allstate when there’s a problem is an exercise in futility. So I’m with State farm now they treat me well, got Nearly double the insurance for $3 more than I was already paying. Allstate lost a customer and I’m looking at building a house and we actually need a decent amount of insurance for that and I also need Insurance for a small business and you won’t be getting that either. Screw the pooch so hard on this one thing you didn’t even even realise all the other business you’re losing. I wasn’t even asking you to re-Reddit me for the time that was being overcharged. I was just simply saying can I go back to automatic billing through a credit card instead of my bank? I just wanted to go back to the lower amount and being able to Have automatic deposit I wasn’t asking for any overcharges to be regretted to me. None of that I was as nice as I could be that’s not cool. That’s all you ever get. I hope it was worth it. Morning for anybody who reads these review? I don’t have a history of giving bad reviews. I try to look for the best and a company and report that I try to be forgiving but this one above and beyond on top of that you’ll notice that this company only has either one star reviews or 530 is Now sometimes star reviews can be well not reliable people with unrealistic expectations. However five star reviews many times show that this person had their friends family and a bunch of bogus accounts and they bolster Their reviews and that’s what I am seeing in this case there’s a few reviews that they have that the person who reviewed them only reviewed this agency which tells me it’s a fake account. I don’t have unrealistic expectations. I just had some expectations of customer service from both Allstate the company and my local agent who is the person supposed to go to bat for you? They didn’t neither.
  • CG
    Christine Grant
    Nov 7, 2020
    5.0
    We are new to Burlington. I called the agency, described our needs on multiple policies and had everything taken care of quickly and professionally. They even researched some things on thier own and saved us money on our condo coverage. Very happy!
  • MK
    Mary Komondy
    Mar 10, 2020
    1.0
    Unprofessional - the likes of which I've never seen. Very rude, terrible customer service from Nicole Citro herself. As a paying customer I don't need to be yelled at by someone who is supposed to be an adult, for things that have nothing to do with why I'm calling. Aside from being hung up on by someone who must be having just the worst day ever, this agency has been incredibly difficult to make and understand policy changes with. Usually I'm more confused after speaking with them, and I've been with enough insurance agencies to know that shouldnt be the case.
  • DW
    Diana Woodruff
    Nov 24, 2019
    5.0
    Nicole and Renee are the best. They answer your questions quickly. It is nice to deal with people in my local area. I would highly recommend The Citro Agency for your Allstate Insurance. Give them a call, you’ll be glad you did!

Frequently Asked Questions About The Citro Agency: Allstate Insurance

What types of insurance does The Citro Agency: Allstate Insurance offer?

The Citro Agency offers auto, home, life, motorcycle, boat, business, and renters insurance, among other coverage options.

What are the business hours of The Citro Agency: Allstate Insurance?

The agency is open Monday to Wednesday from 8:30 AM to 5:30 PM, and Thursday to Friday from 8:30 AM to 5:00 PM. It is closed on Saturdays and Sundays.

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