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Direct Auto Insurance

4.8
(474 reviews)

Business Details

3214 Electric Road SW,, Roanoke, VA
24018, United States
(540) 339-3330
https://local.directauto.com/virginia/roanoke/3214-electric-road-sw

About

Auto Insurance AgencyInsurance AgencyLife Insurance AgencyMotorcycle Insurance AgencyRenter's Insurance AgencyDirect Auto Insurance
Get cheap car insurance with the coverage options you need even if you have a less than perfect driving record through Direct Auto Insurance in Roanoke, VA.

Details

  • Online appointmentsAvailable
  • Onsite servicesAvailable

Location

Direct Auto Insurance
3214 Electric Road SW,, Roanoke, VA
24018, United States

Hours

Monday9:00 AM - 5:30 PM
Tuesday9:00 AM - 5:30 PM
Wednesday9:00 AM - 5:30 PM
Thursday9:00 AM - 5:30 PM
Friday9:00 AM - 5:30 PM
Saturday9:00 AM - 2:00 PM
SundayClosed

Products & Services

1 list · 9 items

Explore offerings from Direct Auto Insurance on 3214 Electric Road SW, in Roanoke, with popular services available at this location.

Commercial Auto Insurance

9 items

Services

Direct Auto Insurance Services

Auto Insurance

At Direct Auto Insurance, you get the auto insurance coverage you need with the low rates and great services you deserve, regardless of your insurance, credit, or driving history. Get a free auto quote online or talk to one of our friendly agents over the phone or at your local store to see what coverage options might be right for you.

Motorcycle Insurance

Whether you're behind a chopper, cruiser, sport bike, or scooter, you're covered with Direct motorcycle insurance. We offer complete motorcycle coverage, customizable payment plans, and a fair claims process. Get a free insurance quote and learn how Direct helps bikers keep riding.

Roadside Assistance

Low-cost Roadside Assistance offers peace of mind and protection 24 hours a day. With emergency towing assistance, flat tire service, lost key and lockout service, and essential auto fluid delivery, roadside assistance is a comfort when things go wrong on the road.

Individual Term Life Insurance

Life Insurance can provide peace of mind and protect your family's financial health by helping to cover funeral costs and other final expenses, as well as loss of an income, all for less than 75 cents a day. Call Direct or visit your local store to see how a life insurance policy could benefit your family.

Accident Medical Expense

Take control of the medical and out-of-pocket costs that can add up after an accidental injury with Accident Medical Expense Insurance. When your health insurance isn’t enough to cover the unexpected costs of injuries resulting from an accident, Direct Auto Insurance can help fill the gaps in your existing medical plan.

Health Insurance Marketplace

Finding affordable health care coverage doesn’t have to be hard! At Direct Auto Insurance, we make it easy for you to compare plans from top-rated carriers and get your questions answered by a licensed insurance expert. Find out if you’re eligible for premium assistance during the Affordable Care Act’s (ACA) Open Enrollment.

Emergency Protection

An auto accident could involve many unforeseen expenses, including a hospital stay, ambulance ride, or childcare that auto insurance might not fully cover. While specific coverage varies by state, the Emergency Protection Plans help pay for many of these unexpected costs and provide other valuable trip planning services and travel discounts.

Mexico Auto Insurance

Traveling to Mexico? Hitting the road and heading to Mexico can be fun, but most folks don't realize that the auto insurance policy that keeps you legal in the U.S. won't cover you in Mexico. Learn more about the coverages included in a typical Mexico tourist auto insurance policy and where you can purchase one.

Commercial Auto Insurance

Whether your small business runs on a single work van or a fleet of up to 20 box trucks, commercial auto insurance protects your company in the event of an accident. Learn more about available coverage options including Liability, Uninsured Motorist, Medical Payments, and more.

Reviews

4.8
474 reviews
5 stars
414
4 stars
39
3 stars
8
2 stars
3
1 star
3
  • SP
    Scott Pease
    2 days ago
    5.0
    Steve help me take care of my issues quickly and efficiently and made the process very simple on the phone couldn’t ask for better service
  • BJ
    Brenda Jones
    Jun 1, 2026
    5.0
    Steve Hartsock in Roanoke Virginia will treat you good until you are through with your policy Emailing back and forth then silence I asked him to look into policy and no return email at least he could of said I can't help with this Try the company that Owen Direct
  • JB
    Jorge Bruceno
    May 22, 2026
    1.0
    I made the huge mistake of not doing my research. Direct Insurance is owned by Allstate. My last policy renewal increase by 40% in price. Direct Insurance decided to add a Driver without permission. A driver who already has a different vehicle with insurance. I'm told to provide this and that blah blah blah. I should have to do your work, if you plan on finding ways to get more money out of my pocket. I just got insurance with a local agency, I insured multiple vehicles for just a quarter of the proce compared to Direct Insurance. Stay away from Direct Insurance and most importantly anything related to Allstate owned companies.
  • MB
    Michelle Berry
    May 18, 2026
    5.0
    I met with Kelly Loving this week, and she is wonderful and very knowledgeable about her renter’s insurance plans. She was friendly, professional, and extremely helpful throughout our conversation. We will be referring clients to Kelly for their renter’s insurance needs.
  • CC
    Cherub Chatfield-Hearn
    May 2, 2026
    5.0
    The woman working this afternoon was so helpful and great to work with! Even though I ended up sticking with my current company, she gave great advice and was super helpful (especially explaining why renters insurance matters) I'll be using them at some point in the future I'm sure.

Frequently Asked Questions About Direct Auto Insurance

What types of insurance does Direct Auto Insurance in Roanoke, VA offer?

Direct Auto Insurance offers car, motorcycle, life, and renter's insurance as well as options suitable for those with less than perfect driving records.

What are the business hours of Direct Auto Insurance?

Direct Auto Insurance is open Monday through Friday from 9:00 AM to 5:30 PM and is closed on weekends.

Brand Certified Facts from Direct Auto Insurance

This information is certified by Direct Auto Insurance and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified June 14, 2026Yext Knowledge Graph
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