Brand Certified
Mark Crump - State Farm Insurance Agent
4.9(203 reviews)
Certified by Mark Crump - State Farm Insurance Agent • May 17, 2026
Business Details
910 W. Mercury Blvd., Hampton, VA
23666, United States
Certified by Mark Crump - State Farm Insurance Agent • May 17, 2026
(757) 722-7156
Certified by Mark Crump - State Farm Insurance Agent • May 17, 2026
https://www.markcrump.biz
Certified by Mark Crump - State Farm Insurance Agent • May 17, 2026
About
Certified by Mark Crump - State Farm Insurance Agent • May 17, 2026
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance ServiceState Farm
VA-145921 Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Details
- Requires appointmentNot available
- Onsite servicesAvailable
Location
Certified by Mark Crump - State Farm Insurance Agent • May 17, 2026
Mark Crump - State Farm Insurance Agent
910 W. Mercury Blvd., Hampton, VA
23666, United States
Hours
Certified by Mark Crump - State Farm Insurance Agent • May 17, 2026
Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
SaturdayClosed
SundayClosed
5/25/20269:00 AM - 5:00 PM
7/3/20269:00 AM - 5:00 PM
9/7/20269:00 AM - 5:00 PM
11/26/20269:00 AM - 5:00 PM
12/25/20269:00 AM - 5:00 PM
1/1/20279:00 AM - 5:00 PM
Reviews
4.9
203 reviews
5 stars
197
4 stars3
3 stars0
2 stars1
1 star2
- GSGary StokesMay 11, 20265.0Great friendly customer service. Carrie was very courteous and professional. She answered all of my questions and updated my policy in no time at all. Very pleasant experience!
- TCTeldin CovingtonApr 30, 20265.0Mr. Jamie, Kennedy and Tamara has been very helpful and very understanding and patient with me every six months I have no problem asking any questions or trying to get any answers out of them because they’re already prepared. I want to thank you guys for making my business with State Farm so easy. Have a blessed day everyone thank you.
- AMAntrecia MarksApr 28, 20265.0I wanted to share a wonderful experience I had today .I am a nurse so very detailed I am .I ask a lot of questions, and when speaking to Tamara at Mark Crumps State Farm office she listened. We do not always have the answers as she told me but I will dig and do some research and call you back .The call happened so Tamara stuck to her promise .If you are looking for an agency that truly cares take the time to check out Mark Crumps State Farm office .I also want to thank Lisa as well for walking me through the process of th insurance policy . Antrecia Grant
- TSTamara SApr 28, 20265.0I want to give a shout of to this office, especially Tamara. I had a very unique situation mixed with some chaos due to a DMV error. Tamara continually monitored the issue and made it a priority to keep me updated . Her attentiveness and kindness eased the stress I was undergoing. It's good to know there are people like her still in the world.
- AJAnita JoynerApr 17, 20265.0It was a pleasure speaking with Carrie Whitlow. She was very pleasant and nice. She was a great listener and really help me with my Mother's policy, she was a God sent helping me navigate through the policy in making the best decision for my Mother with her auto insurance and getting a new policy for Renter's insurance. I would recommend her to other policy holders who are in search of insurance for whatever the reason.
Frequently Asked Questions About Mark Crump - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. Mark Crump - State Farm Insurance Agent offers free quotes.
What payment methods can I use at Mark Crump - State Farm Insurance Agent?
You can pay with cash and most major credit cards, including Visa, Mastercard, Discover, and American Express.
What are the office hours for Mark Crump - State Farm Insurance Agent?
The office is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends and major holidays.
Can I manage my insurance account online with Mark Crump?
Yes, you can access your online billing and payment information through the Digital Pay Payment Center by logging in with your User ID and password.
Does Mark Crump - State Farm Insurance Agent offer mobile app services?
Yes, the State Farm mobile app lets you manage insurance and banking accounts, get roadside assistance, file claims, and more.
Is it possible to purchase a policy online from Mark Crump - State Farm Insurance Agent?
Typically, you can purchase a policy online at the end of the quote process. If this option isn’t available, contact your agent or Customer Care.
What nearby wellness services can I find close to Mark Crump’s office?
Nearby, you’ll find wellness services like Santi Mind & Body Therapeutics llc and Santi Massage & Natural Wellness LLC, great options to relax before or after your visit.
Are there legal services near Mark Crump - State Farm Insurance Agent's office?
Yes, Hunter Law Firm, specializing in personal injury and criminal defense law, is located nearby and can assist with legal needs.
Where can I find convenient pharmacy and health-related stores near Mark Crump’s office?
CVS Pharmacy and Walgreens are close by for your pharmacy and medical supply needs during your visit.
What is the address and contact number for Mark Crump - State Farm Insurance Agent?
The office is located at 910 W. Mercury Blvd., Suite 1-A, Hampton, VA 23666. You can reach them by phone at +1 757-722-7156.
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