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Gerald E Franson Insurance Agency Inc

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About

Insurance AgencyAuto Insurance AgencyDental Insurance AgencyHealth Insurance AgencyTitle Insurance Company
We are an independent insurance agency representing many companies to provide the best fit for all of your insurance needs. We offer several carefully selected, highly rated regional and national insurance companies. We are committed to service, and our objective is to establish a long standing relationship between you, the insurance company and our agency. We work for you, as independent brokers, placing the business with the company offering the best value. Emphasis is placed on coverage, service and pricing. We have a full time staff of Customer Services representatives that are available to assist with billing questions, claims, minor policy changes, certificates of insurance along with bonds, and other concerns.

Location

Gerald E Franson Insurance Agency Inc
221 N Monroe Ave, Covington, VA
24426, United States

Hours

Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
SaturdayClosed
SundayClosed

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.