Advance Insurance

Reviews

• RM

  Raul Mandujano

  May 13, 2026
  2.0
  We normally reach out to them by email to make changes and that has worked well. Today I decided we wanted to call to make a payment early. We have called multiple times and they had sent me to VM and left them a VM and still no return call. After the call they sent a text message saying sorry they missed our call and told them wanted to give my card information over the phone and they insisted to do it by text and that it was a secure text line and let them know I felt more comfortable doing it by phone and to please call me back and no response so I called later that day and still no response. Continued responding via text instead of calling. When I called it always said I was # 1 on call which means they are not wanting to answer and sends me to VM. This is very unprofessional. If they keep going this route they will lose all of their clients. Until now can’t get hold of anyone.
• OK

  OneandOnly Koi

  May 7, 2026
  5.0
  Brandon is amazing! Nice and calm and patient, he helped me find the right insurance for me, he did a lot of work getting me the best deal and coverage, I would recommend Brandon and advanced insurance to everyone!! Thank you again Brandon your kind and supportive personality is a great gift
• MF

  Marlene Frausto

  Apr 2, 2026
  5.0
  Its so refreshing talking with Agents from Advance Insurance always so kind ands patient, big thanks to Judith, she was so kind and very well spoken. She helped out on a policy with great service and a welcoming spirit. The best, thanks Judith!
• AK

  Anthony Keanu

  Mar 27, 2026
  5.0
  Sebastian was amazing to work with. He is super understanding and flexible. Will be recommending Sebastian to my friends and family.
• NW

  Nathan Winterton

  Mar 26, 2026
  5.0
  Today I called them because I needed a new policy and to add something to my car insurance. I was really stressed and on the verge of tears before calling. Sebastian answered my phone call and helped me through the entire thing and even help me process my first payment. I am a college student and also just know nothing about cars or insurance. He helped me through all of it and answered any question I have. I've never experienced such amazing help. Thank you Sebastian and thank you to Advance insurance for hiring him!

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