Texas Farm Bureau Insurance Company

Reviews

• KM

  Kimberly Martinez

  Jul 30, 2025
  1.0
  Do not recommend
• BB

  brian black

  Jan 2, 2025
  2.0
  I've had these guys around 3 years. Got recommended to them by a friend at work but he has a different office. This review is only for the waxahachie office. My first agent was a really great person and helped me out a lot. Got into a wreck and didn't really know what to do as far as insurance and all. I called him up and he answered. Told me he wasn't working with farm bureau anymore but he'd gladly would help. That's the service I first was welcomed with. The agent that followed him was honestly harder to get a hold of than a wet bar of soap. I needed something looked into on my policy because farm bureau was saying they were gonna drop my truck. Couldn't ever get a hold of the office or the agent. Finally had to call the office in ennis for assistance. I even had to take a day off work to go up there and talk to them. And still had no answer. Said they'd call and never did. Terrible service. Submitted a request to cancel my insurance through the ennis branch and they emailed my agent (because I couldn't contact them) and was never canceled. Here i am again, having to leave work early to cancel something that should be able to be done over a call or email.
• HH

  Hugh Huber

  Nov 21, 2023
  5.0
  I've been using Farm Bureau for years and have always been satisfied with how they conduct business. Bill Burdett was our agent for years and when he retired he hooked us up with Ross Hargrove. Great job Farm Bureau!!
• KF

  kieran foy

  Apr 20, 2017
  1.0
  Worst insurance I have ever had to deal with.. they take weeks to do anything to help you and I have called them atleast 8 times and left them voicemails and no one answers the phone ever and they will never call you back. NEVER USE THIS INSURANCE COMPANY, THEYRE TRASH!