Texas Farm Bureau Insurance Company

Reviews

• RR

  RIRIS RD

  Jul 22, 2024
  1.0
  Poor customer service and they don't know anything, my monthly payment was at 240 with 3 vehicles my husband and i on the policy and which it was fine but slowly I saw how my monthly payment started going up by 5 dlls a month, l let it pass and from 240 it went to 280 then it keeped going up until my payment was 310 and I started saying how expensive things were ( was so dumb) then from that it jump by 30 dlls to 340 which I was very confused because it was out of nowhere I called them to ask what was those 30dlls extra in my bill and the person there said she did NOT know...like what??? What do they mean they do NOT know??? I immediately told them I wasn't going to pay them because it was ridiculous, I switched and now I pay 112 a month.
• JD

  Juanita Duran

  Oct 4, 2023
  5.0
  Best insurance agency
• SL

  Sam Lin

  Jul 24, 2023
  1.0
  I was charged more than $2300 with two adults and one college son for many six months periods for my auto insurance. I tried to make an appointment with the agent several times, but got no responses. So I tried to switch to another agent in the same building, but got refused. So I finally switched to a different Insurance Company. With same coverages and added my teen daughter to the insurance, it just costs me $1600 plus. I felt that I was stupid enough not to ditch Farm Bureau earlier. I don't know if they even deserve one star.
• JR

  Jennifer Roy

  Jan 6, 2021
  1.0
  The older female (I can't call her a lady) at the front desk is very rude and totally unprofessional. Made the whole experience of getting a quote miserable. Took my business down the road. The people at Progressive were very friendly and helpful. I'd recommend them any day!
• CV

  Caitlin Villegas

  Jun 25, 2019
  1.0
  Poor customer service, which is sad since I’ve been with them for a decade, also did not/would not remove a vehicle off of my account that is paid off