Ken Phelps- State Farm Insurance Agent

Reviews

• GG

  GRP

  Aug 21, 2026
  5.0
  The staff of Phelps Insurance office continues to provide stellar and expert guidance and customer service. I have had the best experiences with Janet based in this office. She promptly responds to my request for help and information. She communicates with follow-up and emails. I always feel confident with her expertise regarding my policies - home, care, and life. Highly recommend Janet, Ken Phelps, and office.
• AC

  ANABELL GOMEZ CALDERON

  Jul 15, 2026
  5.0
  Jessenia Rios she’s the best person to help
• TT

  Terence

  Jul 15, 2026
  5.0
  I’ve been on a lucky streak with so many great people since moving to Houston, and Yessenia Rios is another great Texan who provided exceptional service. She helped me with my State Farm car insurance and took the time to break down the coverage in a way that was easy to understand. She also gave me a helpful rundown of how everything works here in Texas without making me feel rushed. I’m very grateful for her help. I hope her boss takes notice because she is truly a gem!
• JR

  Johnny RAMIREZ

  Jun 26, 2026
  5.0
  Mrs. Meagan Goode is the go to Insurance agent at this location. She handled all my questions and concerns in a professional and timely manner. She delivers top tier service and support for anything you need!
• AB

  Ana Bouffard

  Apr 22, 2026
  1.0
  I have been with them for 5 years or more till last week... I have only had Statefarm since 2009 but with my recent experience with them; just asking why my insurance rate went up from $90 to $136 without any explanation and when I called myself for the "why's" i received no definitive response. The lady who answered me was not even empathetic of my situation and called me a meany. When I tried calling my policy manager, she did not respond either so I guess when you have had an accident, they no longer consider you as a "valued customer" this was my first ticket and accident since 2016! So I called another insurance company and they gave me a comprehensive with collision insurance for less than what my Statefarm agent was collecting for only LIABILITY and road assistance. Some situations are a blessing in disguise... I never wanted to leave Statefarm after all these years till today. Mr. Phelps is a kind man, what happened to the other staff?