Texas Farm Bureau Insurance Company

Reviews

• MN

  M Newton

  Aug 2, 2026
  1.0
  Called 2 weeks ago was promised a call back got none. Called last week to follow up was promised a call back got none. If you don't want my business just say so don't take my number tell me you're going to call back and don't.
• CT

  Clarissa Torres

  Apr 30, 2026
  5.0
  Kendra was great on helping me out!
• EM

  Erica Miller

  Mar 3, 2025
  1.0
  We switched from Geico to Farm Bureau a year ago to get a lower rate. This year, both our home and auto policies prices increased substantially - with no good cause. When we initially signed up, Casey insisted on meeting in person with me to get us set up, and gave me his number to "reach out anytime" via phone call or text. I reached out to him personally multiple times to inquire about making a claim for our roof, and he never responded or reached back out to me. We ended up switching to State Farm last week, and I asked for our policies to be cancelled and for all auto drafts to stop. My account was still charged for our policies, and I was assured I would be getting a refund via snail mail check. I asked our new State Farm agent if this seemed right, and she found it very strange - she said the payment should be able to be stopped. I was never able to get the Farm Bureau website to work for me when I wanted to get ID cards or see policy details (even with pop ups enabled for the website). I found our whole interaction with Farm Bureau very salesy, unprofessional, disingenuous, and inconvenient. Needless to say, if we decide to shop around in the future, we can already cross Farm Bureau off the list.
• AP

  Auston Pribbenow

  Jun 6, 2024
  1.0
  Reached out for a quote on 2 separate occasions, first time I waited a week and didn’t hear anything so I did it again, finally got a call back a few days later but was in a work meeting. I called back a few hours later and left a voicemail. Never heard back, then called the receptionist the next day and said I was returning a call, she said she would let him know, still never got a call back. If I have waited over 2 weeks for a quote, I can’t imagine their lack of communication when needing something on my policy!! Will never switch to them.
• TS

  T Strother

  Jul 30, 2016
  5.0
  Never had any problems or complaints.Excellent service.