TX-2138186 Proudly serving Collin County and all across Texas. We will help everyone that we work with make educated decisions to protect their family from all that the future holds and discover their potential. We desire for our agency to be a pillar in the community though educating, giving back, and providing top-tier customer service. Consider us to be the go-to agency for all of your insurance and financial service’s needs.
Details
Requires appointmentNot available
Free parking lotAvailable
Wheelchair accessible entranceAvailable
Location
Certified by Caylee Lazo - State Farm Insurance Agent • Jun 28, 2026
Certified by Caylee Lazo - State Farm Insurance Agent • Jun 28, 2026
Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
SaturdayClosed
SundayClosed
7/3/20269:00 AM - 5:00 PM
9/7/20269:00 AM - 5:00 PM
11/26/20269:00 AM - 5:00 PM
12/25/20269:00 AM - 5:00 PM
1/1/20279:00 AM - 5:00 PM
Reviews
5.0
294 reviews
5 stars
291
4 stars1
3 stars0
2 stars0
1 star2
RP
Robert Parker
Jun 19, 2026
5.0
I just switched my home and auto policy to this team. They not only saved me a lot of money but they are the friendliest and helpful team to work with. I recommend giving them a call and compare rates.
BS
Bhaskar Sunkara
Jun 17, 2026
5.0
Caylee Lazo State Farm + Violet = 10/10 experience. Violet was so quick to respond and walked me through everything without the confusing insurance jargon. Felt like I was talking to someone who actually cared, not just selling a policy. If you’re looking for an agent who’s friendly, reliable, and gets things done, go with this team. Would 100% recommend!
HL
Hector Larin
Jun 14, 2026
5.0
Recently worked with Regina at Caylee Lazo’s agency, and I can’t say enough nice things about her. She was extremely helpful with writing up my auto and home insurance policies. She walked me through every step of the process, explained each policy clearly, provided great customer service, and helped save me money. She made everything easy to understand and was always professional and responsive. I will definitely be recommending her to others from now on.
JB
James Baumann
Jun 10, 2026
5.0
Caylee was responsive, professional, and thorough throughout the process. She answered all of my questions with great attention to detail and made transferring my insurance from California to Texas seamless and easy to understand. I greatly appreciated her clear communication, professionalism, and commitment to ensuring I had all of the information I needed. Her attention to detail and willingness to assist made the entire experience smooth and stress-free.
DB
Debra Bostic
Jun 9, 2026
5.0
I always feel well taken care of by the people at Caylee Lazo State Farm. Recently I had a problem with my monthly auto pay when I got a new card. After receiving a text alerting me of the problem, Tammy easily took care of the issue.
Frequently Asked Questions About Caylee Lazo - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
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