This profile is uncertified and using publicly sourced data
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Business Details
About
Health Insurance AgencyHome Insurance AgencyInsurance Agency
Alera Group is a premier insurance agency in Lubbock, dedicated to serving the diverse needs of Texas residents and businesses. With a reputation built on trust and expertise, our team provides comprehensive insurance solutions that protect what matters most to you. From robust business coverage and benefits to essential home and property insurance, we offer tailored strategies to manage your risks effectively. Discover peace of mind with a partner who understands your unique needs and helps you navigate the complexities of insurance with confidence.
Location
Hours
Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
SaturdayClosed
SundayClosed
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.