Texas Farm Bureau Insurance Company

Reviews

• BD

  Billy Dempsey

  Aug 28, 2025
  1.0
  As others have mentioned, you can’t get a hold of them at this location. I filled out a quote online and requested a call back to speak to an agent. Didn’t get a call so I tried calling them the next day, no answer throughout the day so I left a voicemail. Next day no return call still so I called them. Called for a week straight and eventually called corporate. They suggested trying another office within the same county. Called Denton and they answered first call but unfortunately could not assist as my quote was already assigned to someone at Lewisville and that they’d reach out to their direct line and put me on hold. The agent didn’t answer the internal call either. She said all she could do was leave a message. This is unacceptable that a live agent could not assist me when the local office cannot be reached. I had other companies calling me daily trying to earn my business and I went out of my way for a week to give you my business instead but eventually had to go with one of the major companies after the dismal service here. I feel bad for anyone that has a policy. It’s frustrating I couldn’t even get a quote so I can’t imagine how awful it is if you actually need to file a claim.
• RR

  rvtrcr

  Jun 12, 2025
  1.0
  Can't even get them to return calls for an insurance quote. Guess they have all the business they need. First impressions are everything, and your office failed abysmally. Good riddance!
• JS

  Jacob Scott

  Dec 21, 2023
  5.0
  Andy and his staff are extremely knowledgeable and helpful. I would recommend them to all of my friends and family!
• JR

  Jackson Ralston

  Sep 24, 2018
  5.0
  Andy is our agent and has walked us through the process of Auto, Home and Life insurance getting us set up with a good rate. Highly recommend.