Branch Owner Nancy Aguayo has been licensed for over 15 years as a General Lines Agent for Personal, Commercial, and Life Insurance. Nancy is focused on building strong, lifelong client relationships and prides herself in keeping her word. Nancy has achieved many accolades in her career, but most recently she was named one of the Best Insurance Agents in Dallas, TX by D Magazine. Nancy has maintained her success by the relationships and trust she has built with her clients over the years. On her spare time, she enjoys visiting new restaurants in Dallas, traveling, and spending time with her family and friends. Nancy Aguayo Insurance Group LLC is a branch of TWFG Insurance.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.