Texas Farm Bureau Insurance Company

Reviews

• AB

  Ashlee Bush

  Jun 28, 2023
  5.0
  My family and I can not possibly say enough good things about amber and her staff!!!! She absolutely will ALWAYS go above and beyond for her clients day or night!!! If your looking for someone who will always have you and your families best interest look no farther than Amber and her staff!!
• SJ

  Scott Sparks Jr

  Jun 8, 2023
  1.0
  Enough said. Go elsewhere. I shouldn’t have to ask numerous times for info and or quotes for other things and just be ignored. Not much customer service from this office go elsewhere. And completely wrote my auto policy incorrect for the last 2 years as I was told by the under writer.
• GD

  Good Day

  Aug 30, 2021
  1.0
  Called to cancel policies and Anjelika to begin with did not have a pleasant rapport. Very short with me. Didn’t sound grateful at all for our past business. Asked me when I wanted policy to show cancellation proceeded to say she would check to see if “we” owed any money. I have nothing but great things to say about owner Amber as she is fantastic however we hadn’t been satisfied lately with the etiquette level of professionalism from her staff. I would recommend she look into that. Your staff is a big reflection on your company and customer service is a big deal for most consumers with especially having such personal information with a company. Anjelika even slammed the phone on my ear. I called back and she claims she couldn’t hear me. I could hear her perfectly! Why didn’t she ask or say “I cant hear you or say that again?” She didn’t! I was in the same place I always am when I call. She hung up on me. Rude.