Texas Farm Bureau Insurance Company

Reviews

• KH

  Kayce Howell

  Jul 29, 2026
  5.0
  Ask for Sierra if you have any questions!
• CM

  chloeee Moffett

  Jul 2, 2026
  1.0
  My mom and I came into the business to take care of something. As we walked in, the bell above the door rang to let the staff know customers had entered. We waited for about 10 minutes without anyone acknowledging us. During that time, we could see two employees in the back talking. They looked in our direction, so they clearly knew we were there, but neither of them came over to help us. After waiting with no assistance, we decided to leave. Very disappointing customer service.
• SH

  scott hartman

  Mar 17, 2026
  1.0
  Waited on hold for 15 minutes just to hear a human voice 👎🏻👎🏻👎🏻👎🏻
• GE

  Gloria Espinoza

  Jan 7, 2023
  1.0
  I’m right here at 9:20. Office opens at 9:00, supposedly. I took out of the policy a car for which I was paying $95 monthly and my new payment decreased $35 only. This Forth Worth office is really not honoring the service I received before.
• JW

  Jana Witherspoon

  Aug 12, 2021
  3.0
  Cancelled Roadside Assistance because I was recently unable to get through to anyone after 35 minutes of calling back and being on hold. Call was disconnected twice. This was the first time I had ever tried to use Roadside Assistance though I had it included in my auto policy for years.