Brand Certified
Kathleen Alexander - State Farm Insurance Agent
4.9(638 reviews)
Certified by Kathleen Alexander - State Farm Insurance Agent • Aug 30, 2026
Business Details
3709 S University, Fort Worth, TX
76109, United States
Certified by Kathleen Alexander - State Farm Insurance Agent • Aug 30, 2026
(817) 292-6006
Certified by Kathleen Alexander - State Farm Insurance Agent • Aug 30, 2026
https://www.katsgotyourback.com
Certified by Kathleen Alexander - State Farm Insurance Agent • Aug 30, 2026
About
Certified by Kathleen Alexander - State Farm Insurance Agent • Aug 30, 2026
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance ServiceState Farm
TX-1439631
Our mission is to be a true neighbor through strong involvement and support in our local community. We treat every customer uniquely, just as their insurance needs and dreams are unique to them. We are known for creating exceptional customer experiences, as well as building long lasting relationships.
Details
- Requires appointmentAvailable
- Online appointmentsAvailable
- Onsite servicesAvailable
Location
Certified by Kathleen Alexander - State Farm Insurance Agent • Aug 30, 2026
Kathleen Alexander - State Farm Insurance Agent
3709 S University, Fort Worth, TX
76109, United States
Hours
Certified by Kathleen Alexander - State Farm Insurance Agent • Aug 30, 2026
Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
SaturdayClosed
SundayClosed
9/7/20269:00 AM - 5:00 PM
11/26/20269:00 AM - 5:00 PM
12/25/20269:00 AM - 5:00 PM
1/1/20279:00 AM - 5:00 PM
Reviews
4.9
638 reviews
5 stars
618
4 stars6
3 stars0
2 stars1
1 star
13
- SRSandra Roberts1 day ago5.0I’m so excited to be save money on my car insurance. Ask for Cross. He’s the BEST at finding you the right coverage at the right price. It’s always a pleasure working with someone who listens to your needs and explains the best coverage. I’m so tickled pink, I invited him to Thanksgiving dinner. 🤩
- EMElida Martinez3 days ago5.0I really want to recognize Jocelyne for the way she personally helped me through a very frustrating claims process. She didn’t just give me information and send me on my way—she actually took the time to listen, explain everything clearly, and help me figure out what steps I could take next. She went above and beyond to make sure I had the right information and didn’t feel like I was dealing with everything on my own. Honestly, she made more of a difference for me than anyone I spoke with in the Claims Department. I’m truly grateful for her kindness, patience, and genuine willingness to help. Thank you, Jocelyne, for making a stressful situation a little easier for me.
- MPMae Preston3 days ago5.0My Customer Relations Rep, Jocelyn Sepulveda, was incredibly helpful & knowledgeable. Her professionalism & assistance was next level. She made the process extremely smooth & effortless. I greatly appreciate her taking care of me & explaining everything in such detail for my understanding. She was profoundly prompt in following up. I received all documents with attachments in a timely manner with clear instructions. OBTW, I have insured 2 vehicles as well as my homeowners insurance. Kathleen Alexander has an amazing staff; I've been with her agency for decades & hope to be a client for many years to come.😊
- KHKaitlyn HowardAug 27, 20265.0Just wanna say a quick thank you to Cross for helping us get first time home owners insurance! Didn't have a clue where to start ,he walked me through every step! And on top of that he bundle us with 2 auto policies as well! Y'all give Cross a call so he can save you money!!
- MGmacy greesonAug 12, 20265.0My husband and I recently moved from TN to TX and bought a car here in TX, so we had to get the appropriate state auto insurance. I passed Kathleen's Billboard and reached out to their office here in Fort Worth. Victor helped me and he was truly wonderful. He was full of information and was so transparent with me. He understood what I was needing and wanting and assisted me in setting up auto insurance that matched those needs. He is extremely personable and so incredibly helpful! He made a stressful situation a breeze! So thankful for this group of folks and all their help!
Frequently Asked Questions About Kathleen Alexander - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a insurance quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods are accepted by Kathleen Alexander - State Farm Insurance Agent?
We accept cash and major credit cards including Visa, Mastercard, Discover, and American Express.
How can I access my online billing and payment information?
Use the Digital Pay Payment Center link on our website. Enter your User ID and password to login to your account for billing and payment info.
What services does Kathleen Alexander - State Farm Insurance Agent offer?
We offer various insurance products including Auto, Life, Homeowners, Renters, Motorcycle, Property, Boat, Pet, and Business Insurance.
What are the office hours for Kathleen Alexander - State Farm Insurance Agent?
The office is open Monday to Friday from 9:00 AM to 5:00 PM, and closed on weekends and major holidays.
Can I manage my insurance and banking accounts using a mobile app?
Yes, the State Farm mobile app allows you to manage your accounts, get roadside assistance, file claims, and more.
Do I need to make an appointment to visit the office?
Yes, appointments are required and can be made online. The office also offers onsite services.
How can nearby Western Union service benefit me when visiting Kathleen Alexander - State Farm Insurance Agent?
Western Union nearby offers convenient money transfer services, which can help you manage finances related to your insurance needs.
Are there any wellness centers near the insurance office I can visit?
Yes, Simplicity Massage Therapy spa and China Acupuncture Clinic are nearby, great for relaxation before or after your visit.
What nearby educational or professional services are close to Kathleen Alexander - State Farm Insurance Agent?
Nearby you will find The Mentor Edge tutoring center and Randall D. Moore personal injury law office, useful for educational and legal assistance.
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