TX-847993 Our office strives to provide State Farm customers with the most efficient and professional service in the Wise County area. We primarily serve Decatur, Bridgeport, Alvord, Paradise, Chico, and surrounding areas as well as Texas. We focus on Auto, Home, Life, and Small Business Insurance needs. We take time to complete a personalized comprehensive review of customers’ Insurance needs. We hope to be the first and preferred choice for your Insurance and Financial Services.
Details
Requires appointmentNot available
Online appointmentsAvailable
Onsite servicesAvailable
Location
Certified by Teresa Mader - State Farm Insurance Agent • Jun 28, 2026
Certified by Teresa Mader - State Farm Insurance Agent • Jun 28, 2026
Monday8:30 AM - 5:00 PM
Tuesday8:30 AM - 5:00 PM
Wednesday8:30 AM - 5:00 PM
Thursday8:30 AM - 5:00 PM
Friday8:30 AM - 5:00 PM
SaturdayClosed
SundayClosed
7/3/20268:30 AM - 5:00 PM
9/7/20268:30 AM - 5:00 PM
11/26/20268:30 AM - 5:00 PM
12/25/20268:30 AM - 5:00 PM
1/1/20278:30 AM - 5:00 PM
Reviews
5.0
45 reviews
5 stars
45
4 stars0
3 stars0
2 stars0
1 star0
SG
Sheri Godin
Jan 20, 2026
5.0
I spoke to Gladys. And first of all, it was great to have a person to answer the phone and not a machine. Glad to help me with all my questions and she took care of what I needed. I was ever so thankful that I contacted this office and that this special young lady helped me out. She was very patient, very knowledgeable and so very helpful.
She made my day! Thank you Gladys
Sheri
KK
Keith Kilgore
May 1, 2025
5.0
Gladis could not have been more helpful and pleasant to work with. She answered all questions and was always timely! We appreciated her very much!
KK
Kyle Kemp
Apr 22, 2025
5.0
Teresa is always helpful and great to work with. She's all you can ask for in an Agent.
MH
michael harper
Mar 16, 2021
5.0
Great customer service.
CM
Chris Miller
Feb 17, 2020
5.0
This is a Great Place to be insured! Every single person on staff genuinely cares about the welfare of each customer and their lives. Teresa is a Great person to work for as well! Couldn't ask for a better office to handle all of your insurance needs. They are always willing to look into whatever you may need. I highly recommend this office!
Frequently Asked Questions About Teresa Mader - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who should I contact if I have questions about billing or payments?
Please contact your agent. Your agent’s phone number and email are available on the details page of your bill.
What services can I access through the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What types of insurance does Teresa Mader - State Farm Insurance Agent provide?
They focus on Auto, Home, Life, Renters, Motorcycle, Property, Boat, Pet, and Small Business Insurance.
What are the office hours at Teresa Mader - State Farm Insurance Agent?
The office is open Monday through Friday from 8:30 AM to 5:00 PM and closed on weekends and major holidays.
Which payment methods are accepted at Teresa Mader - State Farm Insurance Agent?
They accept cash and major credit cards including Visa, Mastercard, Discover, and American Express.
Can I manage my policy coverages online?
Yes, you can request changes to your coverages online, which will be forwarded to your agent for processing.
Are there other services nearby that could be helpful if I'm visiting the insurance office?
Yes, nearby places include Texas Prime Properties for real estate needs and Logos Counseling Services for mental health support, which might be convenient to visit before or after your insurance appointment.
How can nearby medical services benefit customers visiting Teresa Mader - State Farm Insurance Agent?
Nearby medical facilities like Rosenbaum Dental and Medical City Decatur Dialysis Clinic offer convenient health services, making it easy to access healthcare close to your insurance office.
What nearby services could assist customers with home or health-related needs?
Services like Home Instead provide home health care, and Double Creek Capital offers real estate investment opportunities near the insurance office, serving diverse customer needs.
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