Brightway Insurance, The Thurston Agency

Reviews

• ZL

  Zack Lancione

  Aug 12, 2026
  5.0
  If you want to save money and actually understand your insurance, call Jordan Thurston! I reached out because my home insurance felt too high. Jordan managed to lower my rate while getting me even better protection. He also hooked me up with great auto insurance and explained the whole policy so it made perfect sense. Incredible experience with Brightway—they have a customer for life!
• MB

  Mikaela Belk

  Aug 7, 2026
  5.0
  Samone is extremely knowledgeable. I enjoyed working with her on finding the right coverage for me. She answered all of my questions, helped educate me on the ins and outs of what I signed up for, and she also made sure I was not under/over covered or paying for things I did not need. She was so kind and exceeded my expectations of an insurance agent. Happy to be a part of Brightway! Thank you!
• LP

  LaDell Pierce

  Jul 29, 2026
  5.0
  Jordan has provided me great service and great rates for many years!
• DH

  Donald Higdon

  Jul 17, 2026
  5.0
  Carrie was absolutely outstanding! She was prompt, professional, and incredibly courteous throughout the entire process. Her communication was excellent, and her thoughtful reminders made everything seamless and stress-free. If you’re looking for someone who truly goes above and beyond, Carrie is the one. Highly recommend giving her a shout—you won’t be disappointed!
• CJ

  Christian Jack

  Jul 10, 2026
  5.0
  I can't recommend Brightway Insurance – The Thurston Agency enough! They made the entire process quick, easy, and completely stress-free. They took the time to answer all of our questions, explained everything clearly, and made sure we understood our coverage options. Not only did they save our family over $500 a year on our auto and home insurance, but they also found us better coverage than we had before. It's such a great feeling knowing we're paying less while being better protected. If you're thinking about shopping for insurance, definitely give them a call. Friendly, knowledgeable, honest service, and they truly look out for what's best for their customers. We're so glad we made the switch!