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Business Details
About
Home Insurance AgencyAuto Insurance Agency
Dean Smith Insurance served Burnet County, as an insurance agent since 1994. In 2025, Pratus Insurance, of Lampasas County, made Dean Smith a part of the Pratus Family! We hope to serve Burnet with the same professionalism, ease, and availability we have been proudly serving Lampasas with.
Location
Pratus Insurance (formerly Dean Smith Insurance)
305 W Polk St, Burnet, TX
78611, United States
Hours
Monday8:30 AM - 12:00 PM
Tuesday8:30 AM - 12:00 PM
Wednesday8:30 AM - 12:00 PM
Thursday8:30 AM - 12:00 PM
Friday8:30 AM - 12:00 PM
SaturdayClosed
SundayClosed
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.