Certified by Texas Farm Bureau Insurance Company • Jun 28, 2026
Monday8:00 AM - 5:00 PM
Tuesday8:00 AM - 5:00 PM
Wednesday8:00 AM - 5:00 PM
Thursday8:00 AM - 5:00 PM
Friday8:00 AM - 5:00 PM
SaturdayClosed
SundayClosed
7/3/20268:00 AM - 5:00 PM
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CL
Coolhand Luke
Dec 21, 2018
1.0
I make payments on my auto insurance each week rather than lump sum. I went with Texas Farm Bureau because I like the idea of knowing my agent and enjoy being treated like a human being. I had around $20 left to pay on my insurance on 12/21 (when the payment was due) and I received a call being told my policy was cancelled due to non-payment. I had already paid 95% of it and was going to pay the final $20 that very day but rather than call me to warn me or try and collect payment they simply cancelled the policy.
If you're going to treat customers this way I might as well go to Geico or another one of the large insurance companies. I would avoid this company at all costs.
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