TX-1695587 At Marijane Billington's State Farm agency in Austin, TX, our mission is to uphold the highest standards of service in the insurance industry. As a dedicated community advocate, we strive to safeguard Austin, Round Rock, Cedar Park, Pflugerville, and Hutto's families with comprehensive car, home, and life insurance options. Our deep commitment to our customers is reflected in our tireless efforts to provide them with the right coverage for their needs. We build coverage into our enduring relationships as we get to know you and your family. Reach out to us today and discover how we can serve you in your journey through life's milestones.
Details
Requires appointmentNot available
Online appointmentsAvailable
Onsite servicesAvailable
Wheelchair accessible entranceAvailable
Wheelchair accessible seatingAvailable
Location
Certified by Marijane Billington - State Farm Insurance Agent • Jun 21, 2026
Certified by Marijane Billington - State Farm Insurance Agent • Jun 21, 2026
Monday9:00 AM - 5:30 PM
Tuesday9:00 AM - 5:30 PM
Wednesday9:00 AM - 5:30 PM
Thursday9:00 AM - 5:30 PM
Friday9:00 AM - 5:30 PM
SaturdayClosed
SundayClosed
7/3/20269:00 AM - 5:30 PM
9/7/20269:00 AM - 5:30 PM
11/26/20269:00 AM - 5:30 PM
12/25/20269:00 AM - 5:30 PM
1/1/20279:00 AM - 5:30 PM
Reviews
4.9
290 reviews
5 stars
284
4 stars1
3 stars0
2 stars0
1 star
5
HH
Heidi Harper
1 day ago
5.0
Switching coverage was so easy with the help of Paulina. She helped answer my many questions and made me feel comfortable and supported through the transition. Would definitely recommend!
WV
William Verdery
Jun 18, 2026
5.0
I had an excellent experience working with Stephanie L. Brown while securing homeowners insurance for my first home. Purchasing a home can be overwhelming, but Stephanie made the entire process smooth and stress-free. She worked directly with our closing team, coordinated everything efficiently, and took the time to walk me through all of my coverage options so I could make an informed decision.
She also helped us bundle our new homeowners policy with our existing auto policies, resulting in a great rate and excellent coverage. What stood out most was her communication and responsiveness. She was incredibly helpful, always available to answer questions, and ridiculously punctual with her responses. Every email, phone call, and request was handled quickly and professionally.
Stephanie's knowledge, attention to detail, and commitment to customer service made a significant difference during an important milestone for our family. She went above and beyond to ensure everything was handled correctly and on time. I highly recommend Stephanie L. Brown to anyone looking for an insurance agent who is knowledgeable, responsive, and genuinely invested in helping her clients. She is a tremendous asset to her company, and we look forward to working with her again in the future.
RP
Randy Purham
Jun 15, 2026
5.0
I've recently switched my insurance over to State Farm and Paulina was a super awesome help in getting the coverage I needed for our vehicles. Her professionalism and customer service was above reproach. If you ever call the Billington State Farm office ask for her to assist you. I'm sure the others are just as good. You won't be disappointed.
MI
Moe Diggs III
Jun 11, 2026
5.0
I had a great experience working with Paulina on my insurance and health coverage needs. She was professional, helpful, and incredibly informative throughout the entire process. Paulina took the time to answer all of my questions, explain my options clearly, and made everything easy to understand.
What stood out most was how fast and responsive she was while still making sure I felt comfortable and informed every step of the way. Her patience and willingness to help made a big difference.
I’m glad I chose State Farm and even more grateful to have had Paulina as my representative. I highly recommend her to anyone looking for excellent customer service and someone who truly cares about helping their clients. I will definitely be spreading the word!
RH
Robert Heard
Jun 3, 2026
5.0
Paulina was very friendly and helpful in setting up my policy as I needed
Frequently Asked Questions About Marijane Billington - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for an online insurance quote at Marijane Billington - State Farm Insurance Agent?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods are accepted at Marijane Billington - State Farm Insurance Agent?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
How can I access my billing and payment information online?
Use the Digital Pay Payment Center link on our website to access your account. Enter your User ID and password to login to your billing and payment information.
Who should I contact if I have questions about billing or payments?
Please contact your agent with any questions about your bills, payments, or Renewal Coverage Offers. Your agent's phone number and email are available on your bill details page.
What insurance products does Marijane Billington - State Farm Insurance Agent offer?
We offer Auto Insurance, Life Insurance, Homeowners Insurance, Renters Insurance, Motorcycle Insurance, Property Insurance, Boat Insurance, Pet Insurance, and Business Insurance.
What are the office hours of Marijane Billington - State Farm Insurance Agent?
Our office is open Monday through Friday from 9:00 AM to 5:30 PM and closed on Saturdays, Sundays, and major holidays.
Is the office of Marijane Billington wheelchair accessible and does it offer unisex restrooms?
Yes, the office has wheelchair accessible seating and unisex restrooms available for customers.
Where is Marijane Billington - State Farm Insurance Agent located?
We are located at 2013 Wells Branch Pkwy, Suite 107, Austin, TX 78728, USA.
Are there any convenient nearby places customers might visit when coming to the insurance office?
Yes, nearby places include WBH Studios (a recording studio), Mom & Pops All Natural Frozen Pops (desserts and smoothie bar), and Dream Bakery (bakery and coffee shop), which customers might enjoy before or after visiting our office.
What nearby medical services are accessible near Marijane Billington - State Farm Insurance Agent?
Nearby you can find Airrosti (pain management and sports medicine), Wells Branch Medical Center (medical center and hospital), and Clinical Pathology Laboratories for diagnostic services, helpful for any health-related needs.
Which nearby financial services might assist customers visiting Marijane Billington - State Farm Insurance Agent?
Nearby financial services include Strategic Payment Systems and Cocard SPS Processing, providing professional and banking-related financial support.
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