TX-2117231 At the Cecy Diaz Win State Farm Agent office in Arlington, TX, our mission is to offer a friendly, positive, and personalized insurance experience to each State Farm customer we serve. With a focus on assisting our customers with the 3 H's- Head, Heart and Humor, I strive to be a light to every single customer that I connect with. I lead my team with positivity and focus on coaching and strategically developing my team members to provide you with a personalized insurance experience. We provide Auto, Home, Life, and Business Insurance, financial services, and more to our Good Neighbors in the DFW area and beyond.
Details
Requires appointmentNot available
Online appointmentsAvailable
Onsite servicesAvailable
Free parking lotAvailable
On-site parkingAvailable
Wheelchair accessible entranceAvailable
Wheelchair accessible restroomAvailable
Wheelchair accessible seatingAvailable
Location
Certified by Cecy Diaz Win - State Farm Insurance Agent • Jun 21, 2026
Certified by Cecy Diaz Win - State Farm Insurance Agent • Jun 21, 2026
Monday9:00 AM - 5:30 PM
Tuesday9:00 AM - 5:30 PM
Wednesday9:00 AM - 5:30 PM
Thursday9:00 AM - 5:30 PM
Friday9:00 AM - 5:00 PM
Saturday9:00 AM - 12:00 PM
SundayClosed
7/3/20269:00 AM - 5:00 PM
9/7/20269:00 AM - 5:30 PM
11/26/20269:00 AM - 5:30 PM
12/25/20269:00 AM - 5:00 PM
1/1/20279:00 AM - 5:00 PM
Reviews
5.0
1,091 reviews
5 stars
1,078
4 stars5
3 stars2
2 stars1
1 star5
KB
Kareen Borzone
2 days ago
5.0
Kaitlyn was AWESOME! She got back to us right away, got us set up with car insurance lickity-split, was so helpful with steps to take in getting our car registered. And let's not forget to mention how thorough, efficient and friendly she was! Thanks a million Kaitlyn! We appreciate you!
DP
Daniel Purvis
2 days ago
5.0
In the past (years ago), every time I had State Farm quote me for insurance (not this particular agency), the price was always higher than others. Over that time I avoided even getting quotes from State Farm, until now from recommendation from a friend, for this particular agency. I was put in touch with Kaitlyn and she really blew my expectations from customer service to the ultimate price she was able to offer on Auto and House Insurance. She spent a good amount of time going over various option plans and coverages, answering all my questions with good detailed explanations, was flexible with my work schedule in scheduling phone calls, was patient, and the list goes on. I was able to handle this whole transaction through emails and phone calls with Kaitlyn without having to go into the physical office. Once again, Kaitlyn was able to beat out the price from my previous insurance provider by quite a bit with better coverage. I wish I would have contacted Cecy's agency sooner! Thank you again Kaitlyn for making this whole process smooth!
DS
Danny S.
6 days ago
5.0
Wow what can I say other than OUTSTANDING service. Shop State Farm First or Last either way call Candice! I was with Texas Farm Bureau for almost 30 years and they significantly beat their price and gave me better coverage. Candice Thank you for your help and time and State Farm Thank you for the rate!
RJ
richard johnson
Jun 12, 2026
5.0
Leslie was excellent listens to customers. She puts up with lots of stupid questions and she’s real patient. She’s the bomb needs to pay raise.
JP
J. Kent Pendley
May 19, 2026
5.0
Let me start by saying I have been a customer of this agency for a very long time! Every single time I call in for assistance I receive the best, I mean the very best customer service available! Thanks to Laura, Kay, Tamara, and all the staff for always taking care of any questions or policy changes I have had over the years.(Now that I know how to use the app we probably won’t talk as much! LOL)
I wanted to send a special “Thank You” to Kaitlyn for the excellent care she provided for my family over the past week. The time and effort Kaitlyn shared with us during a policy change was so appreciated by my family.
If you are someone searching for an agent and a staff that is truly committed to customer service then look no further.
Thanks again ladies for all you do!
KP
Frequently Asked Questions About Cecy Diaz Win - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Do I have to pay for a quote online at Cecy Diaz Win - State Farm Insurance Agent?
No, you do not have to pay for a quote online. We offer free quotes!
Who should I contact if I have questions about billing or payments?
Please contact your agent using the phone number or email provided on your billing details page.
What services can I manage using the State Farm mobile app?
You can manage your insurance and banking accounts, get roadside assistance, file claims, and more through the mobile app.
What types of insurance does Cecy Diaz Win - State Farm Insurance Agent provide?
They offer Auto, Homeowners, Life, Renters, Motorcycle, Property, Boat, Pet, and Business Insurance.
What are the office hours of Cecy Diaz Win - State Farm Insurance Agent?
The office is open Monday to Thursday from 9:00 AM to 5:30 PM, Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 12:00 PM. The office is closed on Sundays and certain holidays.
Is the Cecy Diaz Win office accessible for people with disabilities?
Yes, the office has wheelchair accessible entrance, seating, and restrooms.
What payment methods are accepted at Cecy Diaz Win - State Farm Insurance Agent?
They accept cash and major credit cards including Visa, Mastercard, Discover, and American Express.
Can I change my insurance coverages online through Cecy Diaz Win?
Yes, you can request changes online which will be forwarded to your agent for processing.
Are there any nearby dining options close to Cecy Diaz Win office?
Yes, nearby you can find KFC for fast food, Fuzzy's Taco Shop for Tex-Mex, Cherkose Ethiopian cuisine, Whataburger for burgers, Cicis Arlington for pizza, and Smoke'N Ash BBQ for barbecue.
Where can I find vehicle services near Cecy Diaz Win - State Farm Insurance Agent?
Nearby vehicle services include Midas for automotive repair and tire services, and Jiffy Lube for oil changes and automotive repair.
Are there other insurance agencies near Cecy Diaz Win's office?
Yes, nearby insurance agencies include Glenn Hickson - State Farm Insurance Agent and Dean Berube - State Farm Insurance Agent.
Brand Certified Facts from Cecy Diaz Win - State Farm Insurance Agent
This information is certified by Cecy Diaz Win - State Farm Insurance Agent and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified June 21, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: