Our products are the solutions that help families. Our various financial services companies offer a full portfolio of life, annuity, and investment products to help meet a variety of needs for individuals, families, professionals, and business owners. We helped pioneer the concept of “Living Benefits” and the idea that life insurance is about protecting the living. Life Insurance Company of the Southwest, one of our member companies, was one of the first companies in the nation to develop an indexed annuity.
My twin brother passed away back on Dec 15th 2025. I was informed that have a policy where they update the beneficiary every 30 days. In march I was contacted and informed that they have all the information and they will do there due diligence. The last update was April 27th. I was informed they.i need to get more information. Today its July 13. When I call I get a standard "its in a contestability period. I have not gotten an update since April 27. I have called spoke to reps, supervisors, and I emailed the complaint department. At this point im not sure what else I can do to move past this. I just know my brother and I dont matter to these people. Update 0814/26....I received a letter requesting documentation. I ALREADY sent them the paperwork/documents. Like who is driving the ship here?!?!??!?! Definitely wouldn't recommend them. Quick to take your payments. Blindly doing death certificate reviews
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Nicholas Dagostino
May 10, 2026
1.0
I opened a retirement account about 5 years ago. It is literally worth LESS than I contributed. How is that even possible when the S&P 500 increased by about 60% during the same timeframe? I certainly would not recommend using this company.
Update: National Life Group responded to this post and admitted that they put me into a poorly performing plan and that my retirement plan performed so poorly that it decreased in value because the fees exceeded the poor investment choices made by the company (despite massive stock market growth during this period).
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McKay Sobotka
Mar 26, 2026
5.0
I have had an IUL with them for a few years. They have some fantastic policies. As well as insightful information about retirement and financial planning.
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Lisa luong
May 23, 2023
1.0
I do not think this upstanding company my name was on a life insurance policy I believe the agent name quoc tran and Lê Nguyen remove it I did not do business with this company, please go somewhere else
Frequently Asked Questions About National Life Group
What services does National Life Group offer?
National Life Group offers a full portfolio of life insurance, annuity, and investment products tailored to meet the needs of individuals, families, professionals, and business owners.
What are the office hours of National Life Group?
National Life Group is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on weekends.
Where is National Life Group located?
National Life Group is located at 15455 Dallas Pkwy #1100-2, Addison, TX 75001, USA.
How can I contact National Life Group for customer service?
You can reach National Life Group Customer Service by email at LifeCustomerService@nationallife.com or by phone at +1 800-732-8939.
Does National Life Group have an online presence?
Yes, you can visit their website at https://www.nationallife.com/, follow them on Facebook at facebook.com/232243160120690, Instagram at @national_life_group, and watch their YouTube channel at youtube.com/nationallifegroup.
What type of insurance and financial categories does National Life Group specialize in?
They specialize in insurance agency and brokerage, life insurance agency, investment services, and overall insurance company services.
Are there legal services near National Life Group?
Yes, nearby legal services include Scott H. Palmer, P.C., Palmer Perlstein, Pollak PLLC, David S. Kohm & Associates, and Ritter Spencer PLLC.
Can I visit nearby financial advisors or investing services close to National Life Group?
Yes, Retirement Watch USA and Matmac Financial Group, Inc. are nearby financial advising and investing services you can visit.
Are there any fitness or wellness centers near National Life Group?
Yes, Millenium Tower and Millenium Tower Fitness Center, both located nearby, offer gym and active life services that clients can use before or after visiting National Life Group.
How can nearby public relations and media companies benefit visitors to National Life Group?
Nearby places like Real News Public Relation and HD Services provide public relations and media services that can support business publicity and marketing efforts for clients or professionals visiting National Life Group.
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