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Get cheap car insurance with the coverage options you need even if you have a less than perfect driving record through Direct Auto Insurance in Madison, TN.
Janice was amazing at helping me get my insurance!
BV
Brayan Valdes
2 days ago
5.0
Janice Howard was amazing. Fast and easy process.Highly recommended if you need any type of insurance
LL
Lee Lopez
May 11, 2026
5.0
Very nice, very detail of what’s needed, very helpful, and very quick to work with. Very satisfying with her!
RB
Red Bone
May 11, 2026
5.0
She was a really nice sweet lady
DN
Deborah Newman
May 1, 2026
1.0
I've been with direct for over 5 years. A lady ran a red light and hit me direct didn't reach out to me by phone, email or mail and just assumed it was my fault. My insurance jumped from up to $202.00 a month!! There's no paper trail so I didn't know what to do but pay. I'm elderly and only drive to the doctor and grocery store. After paying that for 3 years my monthly payment went down but because Direct failed to do their job they said I didn't show proof of insurance when I had been with the company for over 5 years!!! My premium jump back up from $186.00 to $202.00 . They didn't do their job and I paid for it!! How do you show that it's a no fault accident if there's no paper trail!?
Frequently Asked Questions About Direct Auto Insurance
Where is Direct Auto Insurance located?
Direct Auto Insurance is located at 131 Gallatin Pike N, Madison, TN 37115, US.
What are the operating hours of Direct Auto Insurance?
Direct Auto Insurance is open Monday to Friday from 9:00 AM to 5:30 PM, and Saturday from 9:00 AM to 2:00 PM. It is closed on Sundays.
Does Direct Auto Insurance offer insurance for drivers with less than perfect records?
Yes, Direct Auto Insurance provides affordable car insurance options even for customers with less than perfect driving records.
What types of insurance does Direct Auto Insurance specialize in?
Direct Auto Insurance specializes in auto insurance, life insurance, motorcycle insurance, and renter's insurance.
Can I make an appointment online with Direct Auto Insurance?
Yes, Direct Auto Insurance offers online appointments for your convenience.
Does Direct Auto Insurance provide onsite services?
Yes, Direct Auto Insurance has onsite services available for customers.
What is the best way to contact Direct Auto Insurance?
You can contact Direct Auto Insurance by phone at +1 615-860-0800 or via email at BU1002@directauto.com.
Are there any dining options near Direct Auto Insurance?
Yes, nearby dining options include H&T’s Home Cooking for southern cuisine, Roma Pizza and Pasta for Italian, and Wingstop for chicken wings.
What nearby services are available for customers visiting Direct Auto Insurance?
Customers can access nearby services such as Liberty Tax for tax services, Credit Saint by Liberty Tax for credit counseling, and Western Union for money transfer needs.
Are there shopping centers close to Direct Auto Insurance?
Yes, Old Towne Village is a nearby shopping center providing retail options close to Direct Auto Insurance.
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