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Get cheap car insurance with the coverage options you need even if you have a less than perfect driving record through Direct Auto Insurance in Madison, TN.
Explore offerings from Direct Auto Insurance on 131 Gallatin Pike N in Madison, with popular services available at this location.
Commercial Auto Insurance
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Services
Direct Auto Insurance Services
Auto Insurance
At Direct Auto Insurance, you get the auto insurance coverage you need with the low rates and great services you deserve, regardless of your insurance, credit, or driving history. Get a free auto quote online or talk to one of our friendly agents over the phone or at your local store to see what coverage options might be right for you.
Motorcycle Insurance
Whether you're behind a chopper, cruiser, sport bike, or scooter, you're covered with Direct motorcycle insurance. We offer complete motorcycle coverage, customizable payment plans, and a fair claims process. Get a free insurance quote and learn how Direct helps bikers keep riding.
Roadside Assistance
Low-cost Roadside Assistance offers peace of mind and protection 24 hours a day. With emergency towing assistance, flat tire service, lost key and lockout service, and essential auto fluid delivery, roadside assistance is a comfort when things go wrong on the road.
Individual Term Life Insurance
Life Insurance can provide peace of mind and protect your family's financial health by helping to cover funeral costs and other final expenses, as well as loss of an income, all for less than 75 cents a day. Call Direct or visit your local store to see how a life insurance policy could benefit your family.
Accident Medical Expense
Take control of the medical and out-of-pocket costs that can add up after an accidental injury with Accident Medical Expense Insurance. When your health insurance isn’t enough to cover the unexpected costs of injuries resulting from an accident, Direct Auto Insurance can help fill the gaps in your existing medical plan.
Health Insurance Marketplace
Finding affordable health care coverage doesn’t have to be hard! At Direct Auto Insurance, we make it easy for you to compare plans from top-rated carriers and get your questions answered by a licensed insurance expert. Find out if you’re eligible for premium assistance during the Affordable Care Act’s (ACA) Open Enrollment.
Emergency Protection
An auto accident could involve many unforeseen expenses, including a hospital stay, ambulance ride, or childcare that auto insurance might not fully cover. While specific coverage varies by state, the Emergency Protection Plans help pay for many of these unexpected costs and provide other valuable trip planning services and travel discounts.
Mexico Auto Insurance
Traveling to Mexico? Hitting the road and heading to Mexico can be fun, but most folks don't realize that the auto insurance policy that keeps you legal in the U.S. won't cover you in Mexico. Learn more about the coverages included in a typical Mexico tourist auto insurance policy and where you can purchase one.
Commercial Auto Insurance
Whether your small business runs on a single work van or a fleet of up to 20 box trucks, commercial auto insurance protects your company in the event of an accident. Learn more about available coverage options including Liability, Uninsured Motorist, Medical Payments, and more.
Reviews
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517 reviews
5 stars
437
4 stars
47
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Sheryl Beal
6 days ago
5.0
MISS JANICE IS @ WONDERFUL.. LADY I. LOOK BUP TO HERE AS MY ANGEL.. DHE HAVE BEEN SO GOOD TO ME YES SHE IS MY BLESSING... THANK YOU ! 😍
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Helen
Oct 8, 2026
5.0
Larem Sutton provided exceptional service, demonstrating deep expertise by clearly explaining every detail of my coverage. She went above and beyond to secure the best possible auto policy for my needs. I highly recommend her to anyone looking for professional and reliable assistance.
RC
Robert Cole
Oct 2, 2026
5.0
I had a great experience working with them while getting my insurance set up. They were very helpful, patient, and professional throughout the entire process. They took the time to explain everything, answer my questions, and make sure I understood my options. It’s not every day you come across someone who genuinely cares about helping their customers. I truly appreciate their assistance and would definitely recommend them to anyone looking for a smooth and stress-free insurance experience! Thank you Janice Howard
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Elvia R Mcsam
Sep 24, 2026
5.0
I had a wonderful experience working with Larem Sutton for my insurance! She was very helpful, patient, and took the time to understand what I needed. She found and quoted me the right coverage for my situation and made sure I felt comfortable with my choice. I’m very happy with my insurance and truly appreciate all her help. I highly recommend Larem to anyone looking for someone who is knowledgeable, caring, and willing to help! ⭐️⭐️⭐️⭐️⭐️
KF
Kenyetta Fowler
Sep 21, 2026
5.0
Ms. Janice customer service is top-notch, exactly what all the reviews have mentioned about her. She was able to help me save over $150 on my car insurance and I was able to cancel from Gainsco over to Direct Auto. She also gave me helpful information on renters insurance which a lot of people don’t know about. Y’all stop by and see Ms. Janice. Thank you Ms. Janice for your outstanding customer service!!
Frequently Asked Questions About Direct Auto Insurance
Where is Direct Auto Insurance located?
Direct Auto Insurance is located at 131 Gallatin Pike N, Madison, TN 37115, US.
What are the operating hours of Direct Auto Insurance?
Direct Auto Insurance is open Monday to Friday from 9:00 AM to 5:30 PM, and Saturday from 9:00 AM to 2:00 PM. It is closed on Sundays.
Does Direct Auto Insurance offer insurance for drivers with less than perfect records?
Yes, Direct Auto Insurance provides affordable car insurance options even for customers with less than perfect driving records.
What types of insurance does Direct Auto Insurance specialize in?
Direct Auto Insurance specializes in auto insurance, life insurance, motorcycle insurance, and renter's insurance.
Can I make an appointment online with Direct Auto Insurance?
Yes, Direct Auto Insurance offers online appointments for your convenience.
Does Direct Auto Insurance provide onsite services?
Yes, Direct Auto Insurance has onsite services available for customers.
What is the best way to contact Direct Auto Insurance?
You can contact Direct Auto Insurance by phone at +1 615-860-0800 or via email at BU1002@directauto.com.
Are there any dining options near Direct Auto Insurance?
Yes, nearby dining options include H&T’s Home Cooking for southern cuisine, Roma Pizza and Pasta for Italian, and Wingstop for chicken wings.
What nearby services are available for customers visiting Direct Auto Insurance?
Customers can access nearby services such as Liberty Tax for tax services, Credit Saint by Liberty Tax for credit counseling, and Western Union for money transfer needs.
Are there shopping centers close to Direct Auto Insurance?
Yes, Old Towne Village is a nearby shopping center providing retail options close to Direct Auto Insurance.
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