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Get cheap car insurance with the coverage options you need even if you have a less than perfect driving record through Direct Auto Insurance in Lakeland, TN.
Come see Belinda Johnson for your car Insurance she will most definitely get you right! Best customer service ever!!
WW
Willful
May 11, 2026
5.0
Ms Belinda Johnson was very well spoken kind & patient with me with helping me get a new insurance policy! She's a keeper! Thanks Ms. Belinda
DW
deshonddra williams
May 7, 2026
5.0
I can not remember the name of the young lady who help me today and I didn’t receive her email to leave a review. But when I say her customer service was a 10/10 I mean it! Highly recommend
CW
Chamar Wright
Apr 30, 2026
5.0
I had an excellent experience working with my insurance representative Ms Whitney Stepter! From the very beginning, she was professional, knowledgeable, and genuinely focused on finding the best coverage for my needs—not just making a sale. She took the time to clearly explain my options, answer all of my questions, and ensure I felt confident in my decisions.
What really stood out was her responsiveness and attention to detail. Anytime I reached out, I received prompt and helpful answers, which made the entire process smooth and stress-free. It’s clear she truly care about their clients and go above and beyond to provide outstanding service.
I highly recommend Whitney to anyone looking for an insurance agent who is trustworthy, patient, and committed to delivering top-notch support. I’m grateful to have someone I can rely on for such an important part of my life.
SM
Shaunice M
Apr 30, 2026
5.0
I would like to give a shoutout to an amazing insurance agent with Direct insurance Mrs.Belinda Johnson, she was very professional, polite, very patient and thorough with assisting me. If you need a great agent go see Mrs.Johnson. The environment was also very clean and professional!! Thank you!!!
Frequently Asked Questions About Direct Auto Insurance
Where is Direct Auto Insurance located?
Direct Auto Insurance is located at 8950 US Highway 64, Ste 105, Lakeland, TN 38002, US.
What types of insurance does Direct Auto Insurance specialize in?
They specialize in auto, life, motorcycle, and renter's insurance.
What are the business hours for Direct Auto Insurance?
The office is open Monday to Friday from 9:00 AM to 5:30 PM, and on Saturday from 9:00 AM to 2:00 PM. It is closed on Sunday.
Does Direct Auto Insurance offer online appointments?
Yes, Direct Auto Insurance offers online appointments for customer convenience.
Can I visit Direct Auto Insurance in person and receive onsite services?
Yes, they provide onsite services at their location.
How can I contact Direct Auto Insurance?
You can reach them by phone at +1 901-382-1567 or via email at BU1571@directauto.com.
What language is primarily spoken at Direct Auto Insurance?
The primary language spoken at Direct Auto Insurance is English.
Are there any nearby places where I can relax or get a massage before or after visiting Direct Auto Insurance?
Yes, Fermata 901 Massage is a nearby spa where you can get a massage.
Which nearby restaurants can I visit around Direct Auto Insurance?
Emerald Thai Restaurant, Papa Murphy's, Kukuruku Crispy Chicken Lakeland TN, Lenny's Grill & Subs, and Howard's Donuts are nearby dining options.
Is there a fitness studio close to Direct Auto Insurance where I can exercise?
Yes, HOTWORX - Lakeland, TN is nearby and offers yoga, pilates, and gym facilities.
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