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Get cheap car insurance with the coverage options you need even if you have a less than perfect driving record through Direct Auto Insurance in Knoxville, TN.
Explore offerings from Direct Auto Insurance on 9278 Kingston Pike in Knoxville, with popular services available at this location.
Commercial Auto Insurance
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Direct Auto Insurance Services
Auto Insurance
At Direct Auto Insurance, you get the auto insurance coverage you need with the low rates and great services you deserve, regardless of your insurance, credit, or driving history. Get a free auto quote online or talk to one of our friendly agents over the phone or at your local store to see what coverage options might be right for you.
Motorcycle Insurance
Whether you're behind a chopper, cruiser, sport bike, or scooter, you're covered with Direct motorcycle insurance. We offer complete motorcycle coverage, customizable payment plans, and a fair claims process. Get a free insurance quote and learn how Direct helps bikers keep riding.
Roadside Assistance
Low-cost Roadside Assistance offers peace of mind and protection 24 hours a day. With emergency towing assistance, flat tire service, lost key and lockout service, and essential auto fluid delivery, roadside assistance is a comfort when things go wrong on the road.
Individual Term Life Insurance
Life Insurance can provide peace of mind and protect your family's financial health by helping to cover funeral costs and other final expenses, as well as loss of an income, all for less than 75 cents a day. Call Direct or visit your local store to see how a life insurance policy could benefit your family.
Accident Medical Expense
Take control of the medical and out-of-pocket costs that can add up after an accidental injury with Accident Medical Expense Insurance. When your health insurance isn’t enough to cover the unexpected costs of injuries resulting from an accident, Direct Auto Insurance can help fill the gaps in your existing medical plan.
Health Insurance Marketplace
Finding affordable health care coverage doesn’t have to be hard! At Direct Auto Insurance, we make it easy for you to compare plans from top-rated carriers and get your questions answered by a licensed insurance expert. Find out if you’re eligible for premium assistance during the Affordable Care Act’s (ACA) Open Enrollment.
Emergency Protection
An auto accident could involve many unforeseen expenses, including a hospital stay, ambulance ride, or childcare that auto insurance might not fully cover. While specific coverage varies by state, the Emergency Protection Plans help pay for many of these unexpected costs and provide other valuable trip planning services and travel discounts.
Mexico Auto Insurance
Traveling to Mexico? Hitting the road and heading to Mexico can be fun, but most folks don't realize that the auto insurance policy that keeps you legal in the U.S. won't cover you in Mexico. Learn more about the coverages included in a typical Mexico tourist auto insurance policy and where you can purchase one.
Commercial Auto Insurance
Whether your small business runs on a single work van or a fleet of up to 20 box trucks, commercial auto insurance protects your company in the event of an accident. Learn more about available coverage options including Liability, Uninsured Motorist, Medical Payments, and more.
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Jennifer Crawford
May 22, 2026
5.0
Jennifer and Matt at Direct Auto Insurance on Kingston Pike are absolutely wonderful. They are professional, kind, and go above and beyond to help with any insurance needs. I couldn't recommend them more!
AB
Amanda Brown
May 8, 2026
5.0
Matt McCoy made everything fast and easy
JS
Jerry Smith
Mar 14, 2026
5.0
Direct gave the cheapest quote of all the insurance agency I called and their customer service was over the top
RL
Rhonda Lowe
Mar 3, 2026
1.0
They never answer there phones I get tired of this trying to pay over the phone I call and no one answer this is wrong people can't get out to make a payment why do they not answer there phone they say hold your place in line by leaving a phone number they never called back this is bull crap
HO
Hannah Osteen
Jan 31, 2026
5.0
Absolutely love having Direct Auto Ins. Very affordable and staff is amazing ! Matt McCoy helped us get a vehicle added to my policy in under 15 minutes ! Highly recommend using!
Frequently Asked Questions About Direct Auto Insurance
Where is Direct Auto Insurance located?
Direct Auto Insurance is located at 9278 Kingston Pike, Knoxville, TN 37922, USA.
What types of insurance does Direct Auto Insurance offer?
They specialize in auto, life, motorcycle, and renter's insurance.
What are the business hours of Direct Auto Insurance?
They are open Monday to Friday from 9:00 AM to 5:30 PM, and Saturdays from 9:00 AM to 2:00 PM. The business is closed on Sundays.
Can I book an appointment online with Direct Auto Insurance?
Yes, online appointments are available.
What languages are spoken at Direct Auto Insurance?
They provide services in English.
How can I contact Direct Auto Insurance?
You can reach them by phone at +1 865-691-9666 or via email at BU1011@directauto.com.
What nearby places can I visit after getting insurance at Direct Auto Insurance?
Nearby you can visit Pizza Hut for a meal, National Fitness Center for a workout, or explore Riversports Outfitters Cedar Bluff for outdoor gear and bike rentals.
Are there any convenient locations nearby for banking or ATM services when visiting Direct Auto Insurance?
Yes, a Truist ATM is located nearby for your banking needs.
Which nearby stores might be useful if I need mobile phone or hardware supplies while visiting Direct Auto Insurance?
Cricket Wireless Authorized Retailer and Harbor Freight Tools hardware store are close by for mobile phone and hardware supplies.
Are there services nearby that can help with credit repair or shipping needs near Direct Auto Insurance?
Yes, ASAP Credit Repair offers credit repair services, and PostalAnnex provides shipping and printing services nearby.
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