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Direct Auto Insurance

4.6
(437 reviews)

Business Details

4556 Chapman Hwy, Knoxville, TN
37920, United States
(865) 573-7111
https://local.directauto.com/tennessee/knoxville/4556-chapman-hwy

About

Auto Insurance AgencyInsurance AgencyLife Insurance AgencyMotorcycle Insurance AgencyRenter's Insurance AgencyDirect Auto Insurance
Get cheap car insurance with the coverage options you need even if you have a less than perfect driving record through Direct Auto Insurance in Knoxville, TN.

Details

  • Online appointmentsAvailable
  • Onsite servicesAvailable

Location

Direct Auto Insurance
4556 Chapman Hwy, Knoxville, TN
37920, United States

Hours

Monday9:00 AM - 5:30 PM
Tuesday9:00 AM - 5:30 PM
Wednesday9:00 AM - 5:30 PM
Thursday9:00 AM - 5:30 PM
Friday9:00 AM - 5:30 PM
SaturdayClosed
SundayClosed

Products & Services

1 list · 9 items

Explore offerings from Direct Auto Insurance on 4556 Chapman Hwy in Knoxville, with popular services available at this location.

Commercial Auto Insurance

9 items

Services

Direct Auto Insurance Services

Auto Insurance

At Direct Auto Insurance, you get the auto insurance coverage you need with the low rates and great services you deserve, regardless of your insurance, credit, or driving history. Get a free auto quote online or talk to one of our friendly agents over the phone or at your local store to see what coverage options might be right for you.

Motorcycle Insurance

Whether you're behind a chopper, cruiser, sport bike, or scooter, you're covered with Direct motorcycle insurance. We offer complete motorcycle coverage, customizable payment plans, and a fair claims process. Get a free insurance quote and learn how Direct helps bikers keep riding.

Roadside Assistance

Low-cost Roadside Assistance offers peace of mind and protection 24 hours a day. With emergency towing assistance, flat tire service, lost key and lockout service, and essential auto fluid delivery, roadside assistance is a comfort when things go wrong on the road.

Individual Term Life Insurance

Life Insurance can provide peace of mind and protect your family's financial health by helping to cover funeral costs and other final expenses, as well as loss of an income, all for less than 75 cents a day. Call Direct or visit your local store to see how a life insurance policy could benefit your family.

Accident Medical Expense

Take control of the medical and out-of-pocket costs that can add up after an accidental injury with Accident Medical Expense Insurance. When your health insurance isn’t enough to cover the unexpected costs of injuries resulting from an accident, Direct Auto Insurance can help fill the gaps in your existing medical plan.

Health Insurance Marketplace

Finding affordable health care coverage doesn’t have to be hard! At Direct Auto Insurance, we make it easy for you to compare plans from top-rated carriers and get your questions answered by a licensed insurance expert. Find out if you’re eligible for premium assistance during the Affordable Care Act’s (ACA) Open Enrollment.

Emergency Protection

An auto accident could involve many unforeseen expenses, including a hospital stay, ambulance ride, or childcare that auto insurance might not fully cover. While specific coverage varies by state, the Emergency Protection Plans help pay for many of these unexpected costs and provide other valuable trip planning services and travel discounts.

Mexico Auto Insurance

Traveling to Mexico? Hitting the road and heading to Mexico can be fun, but most folks don't realize that the auto insurance policy that keeps you legal in the U.S. won't cover you in Mexico. Learn more about the coverages included in a typical Mexico tourist auto insurance policy and where you can purchase one.

Commercial Auto Insurance

Whether your small business runs on a single work van or a fleet of up to 20 box trucks, commercial auto insurance protects your company in the event of an accident. Learn more about available coverage options including Liability, Uninsured Motorist, Medical Payments, and more.

Reviews

4.6
437 reviews
5 stars
324
4 stars
64
3 stars
21
2 stars
15
1 star
9
  • SB
    shadow b
    Mar 23, 2026
    1.0
    I had direct auto, and it was a great rate, until they added every licensed driver in my home to my insurance. Then refused to remove them when i provided proof that those drivers had their own insurance and did not drive my car.
  • LT
    Lisa Carol Berry Tarwater
    Nov 18, 2021
    5.0
    Very helpful
  • TR
    Tiffany Ramsey
    Apr 26, 2021
    4.0
    Don't give the lady your friends phone number for her to get lawn care help she's telling you a lie. Literally she called my friend to try and give her a insurance quote I'm so upset with that as I've been a loyal customer for direct for years and never thought they would allow the employees to lie to customers for personal gain of more customers
  • GS
    Gene Sweat
    May 23, 2020
    1.0
    Awful customer service

Brand Certified Facts from Direct Auto Insurance

This information is certified by Direct Auto Insurance and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified July 05, 2026Yext Knowledge Graph
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