TN-2360013 The mission of the Neal Wandell State Farm Agency is to be Johnson City, Tennessee, the Tri-Cities and southwest Virginia premier source for creating and managing the wealth of our customers with our superior financial services as well as protecting and preserving their assets while providing them with all Auto Insurance, Homeowners Insurance, Renters Insurance, Business Insurance and Life Insurance needs. We’re here to help you plan for your good days, prepare for your worst days, and provide remarkable service every day. You put your faith in us to help guide you through life’s biggest moments and we strive to repay that faith with the lasting relationships we build together.
Details
Requires appointmentNot available
Online appointmentsAvailable
Onsite servicesAvailable
Wheelchair accessible entranceAvailable
Wheelchair accessible restroomAvailable
Location
Certified by Neal Wandell - State Farm Insurance Agent • Jun 21, 2026
Certified by Neal Wandell - State Farm Insurance Agent • Jun 21, 2026
Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
SaturdayClosed
SundayClosed
7/3/20269:00 AM - 5:00 PM
9/7/20269:00 AM - 5:00 PM
11/26/20269:00 AM - 5:00 PM
12/25/20269:00 AM - 5:00 PM
1/1/20279:00 AM - 5:00 PM
Reviews
4.9
111 reviews
5 stars
107
4 stars
3
3 stars0
2 stars0
1 star1
AS
Angie Smith
Jun 9, 2026
5.0
Justin Wells was very helpful, very polite and professional over the phone and took care of everything so I didn't have to worry. I switched my car and homeowner's insurance. The price was way better than what I was paying. I am glad I switched. Thank you Justin Wells!
CW
Christopher Wright
May 22, 2026
5.0
Just switched all my insurance needs over to Neal Wandell - State Farm Insurance. Was blessed to have Justin Wells walk me through the process with patients and grace. He was extremely knowledgeable and was able to save me hundreds of dollars and also have more coverage than I originally had. I cannot recommend them enough!!
KR
Kimberly Roach
Apr 30, 2026
5.0
Justin is awesome and he has helped me so much 100% recommend
BA
Brian Arsenault
Apr 15, 2026
5.0
Agent Justin Wells helped me to save a significant amount on our auto insurance premiums. He was very patient and guided me through the entire process and always kept my needs in mind. Very happy with the process!
CD
Cody D
Mar 26, 2026
5.0
Justin Wells is the man to see. He made everything effortless and saved me a ton!!!! Thank you!!!
Frequently Asked Questions About Neal Wandell - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Do I have to pay for a quote online at Neal Wandell - State Farm Insurance Agent?
No, you do not have to pay for a quote online. They offer free quotes.
Who should I contact if I have questions about billing or payments?
You should contact your agent. Your agent's phone number and email are available on the details page of your bill.
What services can I access through the State Farm mobile app?
You can manage your insurance and banking accounts, get roadside assistance, file claims, and more through the app.
What does Emergency Roadside Service cover with State Farm?
It covers towing your vehicle to the nearest repair facility, delivery of gas, oil, battery, tires, one hour of locksmith services, and one hour of mechanical labor for select services.
What are the office hours for Neal Wandell - State Farm Insurance Agent?
The office is open Monday through Friday from 9:00 AM to 5:00 PM, and closed on weekends and certain holidays.
What payment methods are accepted at Neal Wandell - State Farm Insurance Agent?
They accept cash and most major credit cards including Visa, Mastercard, Discover, and American Express.
Where is Neal Wandell - State Farm Insurance Agent located?
The office is located at 2685 Boones Creek Rd, Suite 101, Johnson City, TN 37615, USA.
Are appointments required to visit Neal Wandell - State Farm Insurance Agent?
No, appointments are not required, though the office does offer online appointments.
Which nearby real estate agencies can I visit around Neal Wandell - State Farm Insurance Agent?
Nearby real estate agents include Tyra Cortez at Evans and Evans Real Estate, Matt Lusk - The Lusk Team, Amanda Evans-Westbrook, and Landon Morrison Realtor. These agents can assist if you are considering property purchases along with insurance needs.
What nearby establishments can I visit for food before or after my insurance visit?
You can visit Waffle House, a nearby breakfast and brunch restaurant offering diner-style meals, a convenient option before or after your visit.
Are there nearby automotive services in case I need vehicle assistance near the insurance office?
Yes, Free Service Tire and Auto Centers offers tire services, repairs, and oil changes nearby. Also, Sunoco Gas Station is close for fuel and other automotive needs.
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