Direct Auto Insurance

Reviews

• JW

  JoAnna Williams

  1 day ago
  5.0
  Janice Hensley is absolutely AMAZING! From the moment I connected with her, she was professional, patient, knowledgeable, and genuinely committed to helping me find the right car insurance coverage for my needs. What I appreciated most was that Janice didn’t make me feel like just another customer. She took the time to explain my options, answer my questions, and make sure I understood exactly what I was getting. Insurance can be confusing and stressful, but she made the entire process easy and gave me peace of mind. It’s rare to find someone who combines excellent customer service with genuine care for the people they serve. If you’re looking for an insurance agent who will actually listen, advocate for you, and go the extra mile, Janice Hensley is the one! Thank you, Janice, for taking such great care of me. I truly appreciate you and highly recommend you!
• DB

  Destinee Brooks

  Jun 30, 2026
  5.0
  Janice and Oneshia at this store is amazing! I use to work with them at the old S. Highland Store. Their new location across from South Walmart is BEAUTIFUL. Great job ladies!
• SS

  Sanchez

  May 28, 2026
  5.0
  Ms.O'neshia was great! She made things very easy and quick and explained everything well.. She literally answered all of my questions. I would definitely recommend her and Direct Auto to friends and family!
• MD

  Markavious Davis

  Apr 24, 2026
  5.0
  Ms. O'neshia has consistently demonstrated a strong understanding of insurance products and client needs. Her ability to explain complex policy details in a clear and concise manner builds confidence and trust with customers. Her commitment to providing exceptional service and her dedication to finding the best options for each individual especially me, she help me all the way and I couldn’t thank her enough!! Thank you once again
• TH

  Tammy Hudson

  Apr 15, 2026
  1.0
  No phone listing really???