Brand Certified
Mark Riden - State Farm Insurance Agent
5.0(1,128 reviews)
Certified by Mark Riden - State Farm Insurance Agent • Jul 05, 2026
Business Details
4681 N Lee Hwy, Cleveland, TN
37312, United States
Certified by Mark Riden - State Farm Insurance Agent • Jul 05, 2026
(423) 472-0248
Certified by Mark Riden - State Farm Insurance Agent • Jul 05, 2026
https://www.markriden.com
Certified by Mark Riden - State Farm Insurance Agent • Jul 05, 2026
About
Certified by Mark Riden - State Farm Insurance Agent • Jul 05, 2026
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance ServiceState Farm
TN-976782 Located in Cleveland TN, our office strives to serve our customers evolving needs and ensure they are adequately protected. Focusing on Auto, Home, Business and Life Insurance, we want to help our customers gain a better understanding of what insurance can do for them while providing exceptional customer service. We pledge to be there to assist you through the good and the bad and strive to provide the most exceptional Insurance experience in Tennessee.
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
- Free parking lotAvailable
Location
Certified by Mark Riden - State Farm Insurance Agent • Jul 05, 2026
Mark Riden - State Farm Insurance Agent
4681 N Lee Hwy, Cleveland, TN
37312, United States
Hours
Certified by Mark Riden - State Farm Insurance Agent • Jul 05, 2026
Monday8:30 AM - 5:00 PM
Tuesday8:30 AM - 5:00 PM
Wednesday8:30 AM - 5:00 PM
Thursday8:30 AM - 5:00 PM
Friday8:30 AM - 5:00 PM
SaturdayClosed
SundayClosed
9/7/20268:30 AM - 5:00 PM
11/26/20268:30 AM - 5:00 PM
12/25/20268:30 AM - 5:00 PM
1/1/20278:30 AM - 5:00 PM
Reviews
5.0
1,128 reviews
5 stars
1,105
4 stars16
3 stars1
2 stars0
1 star6
- JCJonathan Crittenden2 days ago5.0Tyler is as easy as it gets to work with. I was fully informed and everything I was told was just as it was. Not to mention when I switched over from my previous provider, my bill has been cut by well over 50%!
- CMCason MarrJul 2, 20265.0Talked with Tyler today, and he was great! He helped me through the process as this was my first time purchasing car insurance on my own, so thank you! (21 yo Male)
- SBSarah BallingerJul 1, 20265.0I spoke with Mike. He answered all of my questions and got me all the best deal with auto insurances and renters insurance. With my old insurance policy I was paying way more for just one vehicle than what I’m paying for 2 with state farm. I’m very satisfied with the switch. And so thankful for Mikes help!
- TTTerryJun 26, 20265.0I spoke with Allana, a real gem of a lady. She went through with me the types of coverage I had for each of my vehicles and we recognized that my coverage, though good, really didn't fit my needs due to various changes in my circumstances and such. She was very knowledgeable and efficient at helping me update my coverages. She also gave me some wonderful tips on the best way to use my roadside assistance coverage so that I can make the most of it and, more importantly, how it could be a much better help to my daughter if she ever got stranded on the road. Thank you Allana! 😁👍
- DGDavid GreeneJun 24, 20265.0I had a great experience working with Tyler Walker at State Farm. Tyler was extremely knowledgeable and took the time to explain my coverage options in a way that was easy to understand. He made sure I had the proper auto insurance coverage for my needs without trying to oversell anything. Throughout the process, he was professional, responsive, and answered all of my questions thoroughly. It’s clear that he genuinely cares about helping his clients make informed decisions. I highly recommend Tyler to anyone looking for an upfront and honest insurance representative. He is knowledgeable, and provides excellent customer service.
Frequently Asked Questions About Mark Riden - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Do I have to pay for a quote online at Mark Riden - State Farm Insurance Agent?
No, you do not have to pay for a quote online. Mark Riden offers free quotes.
What are the office hours for Mark Riden - State Farm Insurance Agent?
The office is open Monday through Friday from 8:30 AM to 5:00 PM and closed on weekends and major holidays.
Who should I contact if I have questions about billing or payments at this State Farm office?
Please contact your agent; their phone number and email are available on your bill's details page.
Can I manage my insurance account using the State Farm mobile app?
Yes, you can manage your insurance and banking accounts, get roadside assistance, file claims, and more via the app.
What types of insurance products are offered by Mark Riden - State Farm Insurance Agent?
They offer Auto, Life, Homeowners, Renters, Motorcycle, Property, Boat, Pet, and Business Insurance products.
What payment methods are accepted at Mark Riden - State Farm Insurance Agent?
They accept cash and most major credit cards including Visa, Mastercard, Discover, and American Express.
Are appointments required to visit Mark Riden - State Farm Insurance Agent?
No, appointments are not required, although online appointments are offered and onsite services are available.
What nearby automotive service centers can I visit after meeting with the agent?
Nearby automotive services include Massengill Tire Company, Premier Tire & Auto Service, and Northstar Collision Center, useful for automotive repairs or maintenance.
Where can I find nearby wellness or beauty services close to the State Farm office?
Mood Swings Salon and Spa and Fantasy Styles and Tan are nearby for beauty and spa services after your visit.
Are there nearby restaurants or places to eat near Mark Riden - State Farm Insurance Agent?
Yes, Rice N Go, a Korean and Asian restaurant, is nearby where customers can enjoy a meal before or after their insurance appointment.
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