TWFG Lofton Wells Insurance is an independent insurance agency proudly serving Bartlett, Memphis, and surrounding communities since 1982. Serving Tennessee, Mississippi, Arkansas, Alabama, North Carolina, Georgia, and Missouri, we offer auto, home, renters, life, commercial, umbrella, and recreational vehicle insurance. Our experienced agents compare coverage options from multiple insurance companies to help find protection that fits your needs and budget. We believe insurance should be personal, not complicated. That's why real people answer our phones and take the time to understand your needs. At TWFG Lofton Wells Insurance, our policy is caring!
Details
Requires appointmentNot available
Online appointmentsAvailable
Onsite servicesAvailable
Wheelchair accessible restroomAvailable
Wheelchair accessible seatingAvailable
Location
Certified by TWFG Lofton Wells Insurance • Oct 11, 2026
Certified by TWFG Lofton Wells Insurance • Oct 11, 2026
Monday8:30 AM - 4:30 PM
Tuesday8:30 AM - 4:30 PM
Wednesday8:30 AM - 4:30 PM
Thursday8:30 AM - 4:30 PM
Friday8:30 AM - 4:30 PM
SaturdayClosed
SundayClosed
11/26/20268:30 AM - 4:30 PM
11/27/20268:30 AM - 4:30 PM
12/24/20268:30 AM - 4:30 PM
12/25/20268:30 AM - 4:30 PM
1/1/20278:30 AM - 4:30 PM
Reviews
4.8
202 reviews
5 stars
188
4 stars
5
3 stars1
2 stars2
1 star
6
BC
Brenda Clark
Sep 29, 2026
5.0
I went to Lofton Wells to get a quote for car insurance because I prefer in-person interaction. The company that I was with went up on my rate because I couldn't get the driving app to work properly. Kelsi gave me a great rate on my vehicles. She explained everything to me so that I could understand what my policy consisted of and what would be best for me. I hope that my experience with this insurance company, this professional group of people will last for a long time. Thank you, Kelsi, for such exceptional service.
DB
Derriel Bullard
Sep 24, 2026
5.0
After not having insurance for a very long time , and purchasing a brand new car! Carla helped me out tremendously, from reviewing multiple rates that would best fit me while showing amazing customer service and having positive attitude . I would recommend Lofton Wells Insurance 1000 times over again , and Carla was absolutely the best ! Thank again !!
JL
Joseph Lopez
Aug 26, 2026
5.0
My experience was very pleasant and informative with Carla Call who I am convinced is the best agent in the city, in a world where it doesn’t seem that you can count on the security of your insurance anymore Carla cares for her clients as if they are family and that’s why some of them are
JA
James Allen
Jun 23, 2026
5.0
Carla is amazing! Best insurance experience ever!
RL
Ron Land
Jun 23, 2026
5.0
Changing auto and/or homeowners insurance is not always easy and sometimes has a lot of moving parts. In my experience, it takes someone keeping an eye on all the pieces to make sure everything comes out, gets paid, and that all the responsible parties know that it happened. Carla at Lofton Wells has done a super super job. I can’t recommend them highly enough.
Frequently Asked Questions About TWFG Lofton Wells Insurance
What types of insurance services does Lofton Wells Insurance provide?
Lofton Wells Insurance offers coverage for auto, home, life, business, personal umbrella, commercial, cyber liability, business auto, and long term care insurance.
Where is Lofton Wells Insurance located?
Lofton Wells Insurance is located at 6187 Stage Rd, Bartlett, TN 38134, USA.
What are the business hours of Lofton Wells Insurance?
The agency is open Monday, Tuesday, Thursday, and Friday from 8:30 AM to 4:30 PM, and Wednesday from 9:30 AM to 4:30 PM. It is closed on Saturdays and Sundays.
Does Lofton Wells Insurance offer online appointment scheduling?
Yes, Lofton Wells Insurance offers online appointments for your convenience.
What payment options are accepted at Lofton Wells Insurance?
They accept American Express, Check, Discover, Mastercard, and Visa payments.
Is Lofton Wells Insurance wheelchair accessible?
Yes, the agency provides wheelchair accessible parking, seating, and restrooms including unisex and wheelchair accessible restrooms.
Can you recommend nearby places to visit around Lofton Wells Insurance?
Nearby places include Hillcrest Animal Hospital for pet care, Bank of America for financial services, and several beauty salons like Cherez On Hair and Manifestation de la Salon for personal care.
How can nearby Bank of America benefit Lofton Wells Insurance customers?
Customers visiting Lofton Wells Insurance can conveniently access banking services like loans and financial management at the nearby Bank of America located close by.
Are there any dining options near Lofton Wells Insurance?
Yes, dining options nearby include Little Caesars pizza restaurant, Asian Star sushi and Chinese restaurant, and Pizza Hut for American cuisine.
What nearby health and wellness services are around Lofton Wells Insurance?
Nearby you can find Genesis Wellness, Weight Loss and Aesthetics LLC., Bartlett Therapeutic Massage, LLC, and Taylor's Touch Massage Therapy for wellness and relaxation services.
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