GSN Insurance was founded by Scott and Nancy Gusso after Scott’s employer announced in November 2008 it would close its South Dakota agencies. The agency serves eastern South Dakota and southwestern Minnesota, specializing in personal and commercial lines, agriculture, crop/hail, and small to mid-sized commercial accounts. In 2024, it was voted #1 agency in Lake County. GSN joined INSight Partners in April 2025, combining local service with broader resources while maintaining hometown service.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.