Acceptance Insurance

Reviews

• KA

  Kim Alvarez

  2 days ago
  5.0
  He has helped me through all my info I needed, he was truly helpful
• GE

  Gloria Edwards

  2 days ago
  5.0
  Howard was very understanding and I appreciate his assistance. Thanks so much 😊
• CH

  Crystal Hinkle

  Aug 21, 2026
  5.0
  Howard was very prompt and efficient, handled all questions professionally, and I am pleased
• CD

  Carla Douglass

  Jul 11, 2026
  1.0
  DO NOT GET INSURANCE WITH THIS COMPANY. THEY OFFER FULL COVERAGE BUT DONT HONOR IT WHEN YOU HAVE TO USE IT. I HAVE FULL COVERAGE FOR BOTH MY VEHICLES WHICH I PAID EXTRA TO INCLUDE TOWING AND CAR RENTALS. HOWEVER WHEN MY VEHICLE BROKE DOWN I REQUESTED A TOW WHICH THEY HAVE YOU CALL ANOTHER DEPARTMENT ,AND THE DEPARTMENT SAYS, THEY CANT FIND THE POLICY, SO I HAVE TO PAY OUT OF MY POCKET AND THEN ASK FOR A REIMBURSEMENT FROM FIRST ACCEPTANCE. HOWEVER WHEN I ASKED FOR THE REIMBURSEMENT, THEY SAID WE CANT GIVE YOU A REIMBURSEMENT BECAUSE THE CAR WAS TOWED FROM YOUR HOUSE. FIRST OFF WHY DOESN'T THE TOW TRUCK PEOPLE HAVE MY INSURANCE INFORMATION. I WAS TOLD I HAVE TOWING AND CAR RENTAL. WHY DO I HAVE TO CALL ANOTHER DEPARTMENT JUST TO BE TOLD, THEY CANT FIND THE INFORMATION. I JUST PAID $598 FOR JULY FOR MY CAR INSURANCE. THE TOW WAS $100 AND FIRST ACCEPTANCE WILL NOT HONOR IT. REMIND YOU CUSTOMER SERVICE STATED I HAVE BOTH TOWING AND CAR RENTAL, BUT THE TOWING DEPARTMENT STATED, THEY DONT SEE THE POLICY. DONT GET INSURANCE FROM THIS COMPANY, IF YOU GET IN A ACCIDENT AND HAVE FULL COVERAGE THEY WONT HONOR IT. THEY WILL TELL YOU TO PAY AND THEY WILL REIMBURSE THE MONEY. BUT THEY WILL NOT REIMBURSE YOU. PLEASE DONT USE THIS INSURANCE COMPANY. IM FILING A COMPLAINT WITH THE BETTER BUISNESS BUREAU ASAP
• JG

  José Gomez

  Jun 30, 2026
  5.0
  ¡Justin R. fue excelente! Me ayudó a encontrar una póliza a un precio accesible. El seguro en Filadelfia no siempre es barato, pero él hizo todo lo posible por responder todas mis preguntas y asegurarse de que obtuviera la mejor opción para mí. También me recomendó la asistencia en carretera porque era una de mis principales preocupaciones. Definitivamente lo recomiendo a él y a su oficina. Seguiré trabajando con ellos y también les enviaré referidos.