We are a family heritage insurance agency founded in 1967 by Ray Siegel. In 1991 the agency transitioned to Ray's daughter and long-time associate agent and agency manager, Renee Siegel Rothwell. The Siegel and Rothwell families are lifelong residents of the Irwin/North Huntingdon area.
Complete customer satisfaction is the primary goal of the Rothwell Agency. We work hard to provide superior customer service. "We still know our customers by name!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.