Certified by Russel Williams - State Farm Insurance Agent • Jul 05, 2026
Monday9:00 AM - 5:30 PM
Tuesday9:00 AM - 5:30 PM
Wednesday9:00 AM - 5:30 PM
Thursday9:00 AM - 5:30 PM
Friday9:00 AM - 5:30 PM
SaturdayClosed
SundayClosed
9/7/20269:00 AM - 5:30 PM
11/26/20269:00 AM - 5:30 PM
12/25/20269:00 AM - 5:30 PM
1/1/20279:00 AM - 5:30 PM
Reviews
4.8
134 reviews
5 stars
123
4 stars2
3 stars2
2 stars1
1 star
6
TJ
Taylor Jones
4 days ago
5.0
I just recently switched over to State Farm. Peyton did a great job at reviewing what I had and was able to get me better coverage for a lower price. Tiffany scheduled a review with me right before the holiday weekend. Called on time! She was not only friendly but very knowledgeable. Made me feel like I was in great hands
SE
Scott Etheredge
Jul 1, 2026
5.0
As a long-time happy customer of State Farm, I never paid much attention to their "Like a good neighbor, State Farm is there." tagline. However, and as corny as it may sound, Tiffany of the West Linn, Oregon office made me feel like a good friend was there for me. Tiffany was very knowledgeable, patient, and most importantly, just a nice person to deal with. Beyond her in-depth yet easy-to-understand answers to all my questions, Tiffany had clearly carefully reviewed my policy before our call. I concluded at call's end that I am (still) well covered by State Farm and by Tiffany, a great "brand ambassador".
HN
Haley Norton
Jun 16, 2026
5.0
I just switched to State Farm and Emma was so easy and chill to work with. She was able to get me a way lower rate than progressive!
KA
Kelly Alston
Jun 10, 2026
5.0
Amin is beyond awesome!
I have been unhappy with the customer service, and my lack of ability to get return communication, from my Goosehead Insurance Agents, who don’t know how to return phone calls.
Then, Amin came along! He is the epitome of high quality customer service. His follow through is exceptional, his command of insurance options is on point, and his personality is A+.
It was a pleasure to change my policies to State Farm. I highly recommend this office and Amin 😊
DK
Daniel Kyllo
Jun 3, 2026
5.0
Lewis was awesome and helped me immensely in finding the best quote for my very abnormal situation.👌 ace performance for this gentleman i cant stress it enough. He was friendly helpful and willing to conversation to fill in any waiting time.
Frequently Asked Questions About Russel Williams - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for an insurance quote online with Russel Williams - State Farm Insurance Agent?
No, you do not have to pay for a quote online. Russel Williams offers free quotes!
What payment methods are accepted at Russel Williams - State Farm Insurance Agent?
They accept cash and most major credit cards, including Visa, Mastercard, Discover, and American Express.
How can I access my online billing and payment information?
Use the Digital Pay Payment Center link on their website. Enter your User ID and password to log in and view your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent. The agent's phone number and email are available on the details page of your bill or you can email Russel at Russel@westlinnsf.com.
What services can I manage through the State Farm mobile app offered by Russel Williams?
The app allows you to manage your insurance and banking accounts, get roadside assistance, file claims, and more.
What are Russel Williams - State Farm Insurance Agent's office hours?
The office is open Monday to Friday from 9:00 AM to 5:30 PM and is closed on Saturdays and Sundays.
Is Russel Williams - State Farm Insurance Agent closed on any holidays?
Yes, the office is closed on Thanksgiving (November 27, 2025), Christmas (December 25, 2025), and New Year's Day (January 1, 2026).
Are appointments required to visit Russel Williams - State Farm Insurance Agent?
No, appointments are not required but online appointments are offered for convenience.
Which nearby real estate agents can I visit if I'm looking to buy or manage property near Russel Williams - State Farm Insurance Agent?
Nearby real estate agents include Westlake Properties and Matt Bailey, Realtor - Coldwell Banker Professional Group, who can assist with property management and real estate needs.
What nearby beauty and wellness options are available around Russel Williams - State Farm Insurance Agent?
You can visit Superior Nails, Twin Nails in West Linn, or Deluxe Nails for nail and spa services nearby for relaxation before or after your insurance visit.
Are there any nearby parks or recreational spots close to Russel Williams - State Farm Insurance Agent?
Yes, Bolton Fire Station area has parks and attractions like Bolton Fire Station and Burnside Park, great for outdoor activities before or after your visit.
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