This profile is uncertified and using publicly sourced data
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Business Details
About
Insurance Agency
Shawn Silvia Agency, LLC – American Family Insurance
Based in Roseburg, Oregon and serving all of Douglas County, we are a local insurance agency helping individuals and families with home insurance, auto insurance, life insurance, and business insurance. We proudly serve customers throughout Oregon and are licensed in Washington, Idaho, Arizona, and Missouri.
As an American Family Insurance agency, we focus on clear communication, honest guidance, and personalized coverage designed to protect what matters most. Whether you need homeowners insurance, car insurance, life insurance, or business coverage, our goal is to make insurance simple, straightforward, and reliable for you and your family.
Location
Shawn Silvia Agency, LLC American Family Insurance
2224 NW Kline St, Roseburg, OR
97471, United States
Hours
Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 AM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
SaturdayClosed
SundayClosed
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.