Highstreet Insurance & Financial Services in Hermiston, previously Simmons Insurance Group since 1974, is a premier insurance agency serving Hermiston, Umatilla County, and surrounding areas. Offering a full suite of insurance solutions, including auto, home, life, and health for individuals, plus extensive coverage options for businesses from leading carriers like Progressive, Safeco, Travelers, and Liberty Mutual. Now part of a vast national network, Highstreet boasts over 180 agencies across 32 states, delivering unparalleled service and expertise to its clients.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.