OR-10690187 Our office strives to provide State Farm customers with the most efficient and professional service in the Happy Valley area. We primarily serve Clackamas, Happy Valley, Damascus and surrounding areas as well as Oregon, Washington, Idaho, and California. We focus on Auto, Home, Life, and Small Business Insurance needs. We take time to complete a personalized comprehensive review of customers’ Insurance needs. We hope to be the first and preferred choice for your Insurance and Financial Services.
Details
Requires appointmentNot available
Onsite servicesAvailable
Wheelchair accessible entranceAvailable
Location
Certified by Russel Williams - State Farm Insurance Agent • Aug 30, 2026
Certified by Russel Williams - State Farm Insurance Agent • Aug 30, 2026
Monday9:00 AM - 5:30 PM
Tuesday9:00 AM - 5:30 PM
Wednesday9:00 AM - 5:30 PM
Thursday9:00 AM - 5:30 PM
Friday9:00 AM - 5:30 PM
SaturdayClosed
SundayClosed
9/7/20269:00 AM - 5:30 PM
11/26/20269:00 AM - 5:30 PM
12/25/20269:00 AM - 5:30 PM
1/1/20279:00 AM - 5:30 PM
Reviews
5.0
39 reviews
5 stars
39
4 stars0
3 stars0
2 stars0
1 star0
JH
Jessie Halligan
6 days ago
5.0
Colby is great friendly and helpful
NK
Noble Kulp
Aug 27, 2026
5.0
Colby Gillen should be given a raise he’s been nothing but helpful patient and willing to put my needs first, even if that means working later, I was on progressive and he got me on State Farm $60 less then my monthly rates with more vehicles on my Account so if you’re questioning, if State Farm is for you, talk to Colby Gillen.
BB
Blake
Aug 26, 2026
5.0
The team here are excellent. I initiated my coverage on site a few years ago, and they were incredibly helpful. Colby called me today to check in with me on an opportunity to have my rates lowered, and a refund/dividend that is available. Can't ask for more than that.
YC
Yvonne Curran
Aug 24, 2026
5.0
Ashley at Russell Williams State Farm Agency is absolutely amazing each and every single time! She’s always polite and very helpful! Answers questions with clear explanations within the first call. A hundred percent follow through with no dropped concerns. Would highly recommend!!!
JH
John Hinkson
Jul 22, 2026
5.0
Ashley, who I spoke with on the phone was absolutely amazing and they definitely crushed the competition on pricing and coverage. I was with progressive for over 12 years and now I’m with State Farm.
Frequently Asked Questions About Russel Williams - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for an insurance quote online?
No, Russel Williams - State Farm Insurance Agent offers free quotes online.
What payment methods are accepted for insurance premiums?
The office accepts cash and major credit cards, including Visa, Mastercard, Discover, and American Express.
How do I access my online billing and payment information?
You can access your billing and payment information through the Digital Pay Payment Center by logging in with your User ID and password.
What services does the State Farm mobile app provide?
The mobile app helps manage insurance and banking accounts, get roadside assistance, file claims, and more.
What does Emergency Roadside Service cover?
It covers towing to the nearest repair facility, delivery of gas or oil, locksmith services for one hour, and mechanical labor for select services for one hour.
What are the office hours for Russel Williams - State Farm Insurance Agent?
The office is open Monday to Friday from 9:00 AM to 5:30 PM and closed on weekends and holidays such as Thanksgiving, Christmas, and New Year's Day.
Where is Russel Williams - State Farm Insurance Agent located?
The office is located at 13255 SE 130th Ave, Suite 300, Happy Valley, OR 97015, USA.
Which areas does Russel Williams - State Farm Insurance Agent primarily serve?
They serve the Happy Valley, Clackamas, Damascus areas and surrounding communities in Oregon, Washington, Idaho, and California.
What points of interest are near Russel Williams - State Farm Insurance Agent?
Nearby places include Kerr Properties Inc (property management), Heidi Rowan: Allstate Insurance, Northwest Self Storage, and Windermere Happy Valley Real Estate, which could be helpful for clients seeking related real estate or storage services.
How can nearby attractions enhance my visit to the insurance office?
After visiting the office, clients can enjoy local amenities such as Gloria'z Pub & Grill for dining or take advantage of services like U-Haul Neighborhood Dealer for truck rentals nearby.
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