The Nate Courtney, State Farm team is proud to serve the great state of Ohio since 2017, and as of 2023 we're now able to help residents of the great state of Pennsylvania! Located in Cuyahoga county, we're also happy to assist customers in Lorain, Medina, and Lake counties. Our team would love to assist with your auto, home, life, business, renters, and retirement goals. We would love the opportunity to earn your business, and if you're ever in Westlake we'd love to see you! License #: OH-963193, PA-1139631
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.