This profile is uncertified and using publicly sourced data
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About
Insurance Agency
Wallace & Turner has operated locally in Ohio since 1870, with locations in Springfield and Urbana. We provide personal and commercial coverage, including auto, home, umbrella, business, life & health, and farm & ranch insurance. As an independent agency, Wallace & Turner works with a range of top-rated carriers which means clients receive comprehensive and cost-effective insurance options tailored to their needs. The agency is a long-standing member of Associated Risk Managers International, Keystone Insurers Group, Trusted Choice, Ohio Insurance Agents Association and Independent Insurance Agents Association, both in Ohio and nationally.
Location
Hours
Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
SaturdayClosed
SundayClosed
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.