Headquartered in Ashland, COG is a full-service health and life insurance agency with additional offices in Millersburg and Norwalk. The agency offers tailored solutions and support to its clients for group and Medicare insurance plans. In addition to supporting clients directly, COG is also a managing general agency which provides localized, personalized support to independent agents. Assisting them with tasks like contracting, benefit questions and education, claims, plan administration, quoting, and enrollment.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.