Otto Insurance Group is an independent insurance agency located in Mt Vernon, Ohio with offices also located in St Marys, Newark, Westerville, Logan, Xenia, Lancaster, and Millersport. Our team of insurance professionals specializes in Auto Insurance, Home & Property Insurance, Business Insurance Coverage, Life Insurance, and Health Insurance. Not only do we take the time to understand your needs, our team will also build an affordable plan that includes all the coverage and support you require. Contact us today to get started on a quote!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.