This profile is uncertified and using publicly sourced data
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Business Details
About
Insurance Agency
My name is Megan Forstner, and I have been an insurance agent for over 4 years. I began writing property, casualty, annuities, life insurance, and commercial policies with American National. My husband, Jeff joined my agency in October of 2024- and he handles the personal lines quotes and customer service. Jeff has been a sales manager with a variety of companies, and he also spent time as a claims adjuster for Progressive Insurance. We live downtown Kent, Ohio- and we have two adult children, Gabriel, (23), and Benjamin (28). As with TWFG, our policy is caring.
Location
Hours
Monday8:30 AM - 5:00 PM
Tuesday8:30 AM - 5:00 PM
Wednesday8:30 AM - 5:00 PM
Thursday8:30 AM - 5:00 PM
Friday8:30 AM - 5:00 PM
SaturdayClosed
SundayClosed
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.