Sprouse Insurance, a OneDigital company, has been a trusted insurance partner in Northwest Ohio since 1957. As part of OneDigital — the nation's leading insurance, financial services, and HR consulting firm — our Genoa team delivers personalized personal and commercial insurance solutions backed by a national network. Whether you need home, auto, farm, or business coverage, our independent agents find the right fit for your needs. Locally rooted. Nationally strengthened.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.