Certified by Direct Auto Insurance • Aug 16, 2026
Auto Insurance AgencyInsurance AgencyLife Insurance AgencyMotorcycle Insurance AgencyRenter's Insurance AgencyDirect Auto Insurance
Get cheap car insurance with the coverage options you need even if you have a less than perfect driving record through Direct Auto Insurance in Cleveland, OH.
Details
Online appointmentsAvailable
Onsite servicesAvailable
Location
Certified by Direct Auto Insurance • Aug 16, 2026
Certified by Direct Auto Insurance • Aug 16, 2026
Monday9:00 AM - 5:30 PM
Tuesday9:00 AM - 5:30 PM
Wednesday9:00 AM - 5:30 PM
Thursday9:00 AM - 5:30 PM
Friday9:00 AM - 5:30 PM
Saturday10:00 AM - 4:00 PM
SundayClosed
Products & Services
1 list · 9 items
Explore offerings from Direct Auto Insurance on 13217 Superior Ave in Cleveland, with popular services available at this location.
Commercial Auto Insurance
9 items
Services
Direct Auto Insurance Services
Auto Insurance
At Direct Auto Insurance, you get the auto insurance coverage you need with the low rates and great services you deserve, regardless of your insurance, credit, or driving history. Get a free auto quote online or talk to one of our friendly agents over the phone or at your local store to see what coverage options might be right for you.
Motorcycle Insurance
Whether you're behind a chopper, cruiser, sport bike, or scooter, you're covered with Direct motorcycle insurance. We offer complete motorcycle coverage, customizable payment plans, and a fair claims process. Get a free insurance quote and learn how Direct helps bikers keep riding.
Roadside Assistance
Low-cost Roadside Assistance offers peace of mind and protection 24 hours a day. With emergency towing assistance, flat tire service, lost key and lockout service, and essential auto fluid delivery, roadside assistance is a comfort when things go wrong on the road.
Individual Term Life Insurance
Life Insurance can provide peace of mind and protect your family's financial health by helping to cover funeral costs and other final expenses, as well as loss of an income, all for less than 75 cents a day. Call Direct or visit your local store to see how a life insurance policy could benefit your family.
Accident Medical Expense
Take control of the medical and out-of-pocket costs that can add up after an accidental injury with Accident Medical Expense Insurance. When your health insurance isn’t enough to cover the unexpected costs of injuries resulting from an accident, Direct Auto Insurance can help fill the gaps in your existing medical plan.
Health Insurance Marketplace
Finding affordable health care coverage doesn’t have to be hard! At Direct Auto Insurance, we make it easy for you to compare plans from top-rated carriers and get your questions answered by a licensed insurance expert. Find out if you’re eligible for premium assistance during the Affordable Care Act’s (ACA) Open Enrollment.
Emergency Protection
An auto accident could involve many unforeseen expenses, including a hospital stay, ambulance ride, or childcare that auto insurance might not fully cover. While specific coverage varies by state, the Emergency Protection Plans help pay for many of these unexpected costs and provide other valuable trip planning services and travel discounts.
Mexico Auto Insurance
Traveling to Mexico? Hitting the road and heading to Mexico can be fun, but most folks don't realize that the auto insurance policy that keeps you legal in the U.S. won't cover you in Mexico. Learn more about the coverages included in a typical Mexico tourist auto insurance policy and where you can purchase one.
Commercial Auto Insurance
Whether your small business runs on a single work van or a fleet of up to 20 box trucks, commercial auto insurance protects your company in the event of an accident. Learn more about available coverage options including Liability, Uninsured Motorist, Medical Payments, and more.
Reviews
4.5
556 reviews
5 stars
414
4 stars
68
3 stars
29
2 stars
15
1 star
14
KB
Kamuria Butler
Jul 21, 2026
5.0
great customer service neal griffin was my agent he was amazing
PB
Phillip Black
Jul 10, 2026
5.0
Highly recommend chontasia! Excellent service!
TS
Theresa Smith
Jun 16, 2026
5.0
5 stars 🌟 gotta love chontasia and marquise. They are so helpful
BC
Brandon Clark
Jun 16, 2026
5.0
I didnt even know i lived so close to them! Giving a shout out to chontasia for getting me together.
ZS
zakiyah Sultan
May 6, 2026
1.0
Don’t use this insurance company.
(Never visited this location) only used the only version of them. But They’re shady, sneaky, and will get you to spend your money promising you coverage, then when you actually need help it feels like it’s nowhere to be found. At first it seems fine you think you’ve got a decent rate and a reliable company but over time it turns into constant issues, fees, and confusion that are never clearly explained.
In my experience, I paid my monthly bill and still ended up dealing with cancellation over a $35 bank fee that was never properly communicated to me. I called and made the payment the agent took my $300 AND NEVER SPOKE UPON THE FEE EVER. But guess what …. On the 1st of the month they cancelled my whole insurance policy . It felt like they took my money first, then came back later with problems instead of handling things clearly in the moment.
Not to mention, some of the employees have nasty attitudes and give misleading information. It also feels like they avoid leaving proper notes, so when you call back it’s like nobody can “see” what you were just told, which makes everything harder and more frustrating. You constantly have to ask for a higher-up just to get anywhere, and it feels like a bunch of back-and-forth that goes nowhere.
Overall, it became monthly stress dealing with them, worrying about random changes, and feeling like the communication is intentionally unclear. Not worth it don’t use this insurance company.
I’ll warn you sign all documents if you’re considering joining this company though you have 45 days ! They will lie and tell you you only have 30 and get you to pay the money .
Frequently Asked Questions About Direct Auto Insurance
What types of insurance does Direct Auto Insurance in Cleveland, OH offer?
Direct Auto Insurance provides auto, life, motorcycle, and renter's insurance coverage options.
Where is Direct Auto Insurance located?
Direct Auto Insurance is located at 13217 Superior Ave, Cleveland, OH 44112.
What are the business hours for Direct Auto Insurance?
They are open Monday to Friday from 9:00 AM to 5:30 PM, and on Saturday from 10:00 AM to 4:00 PM. They are closed on Sundays.
Does Direct Auto Insurance offer online appointments or onsite services?
Yes, they offer both online appointments and onsite services for customers.
How can I contact Direct Auto Insurance by phone or email?
You can call them at +1 216-268-4800 or email BU2790@directauto.com.
What is the official website to learn more about Direct Auto Insurance?
You can visit their website at https://local.directauto.com/ohio/cleveland/13217-superior-ave.
Are there any convenient nearby stores where I can shop before or after visiting Direct Auto Insurance?
Yes, Dollar Plus and Dollar Tree, both discount stores, are nearby and offer various shopping options.
What dining options are available near Direct Auto Insurance?
There are several restaurants nearby such as Amazing Wok (Chinese), Teriyaki Express (Japanese fast food), White Castle (burgers), and Popeyes Louisiana Kitchen (fried chicken).
Is there any automotive-related service near Direct Auto Insurance?
Yes, Shell gas station is close by offering fuel and automotive repair services, which may be convenient before or after your insurance visit.
Are there clothing and shoe stores near Direct Auto Insurance for shopping?
Yes, nearby options include TNT Fashions, Level by TNT, VILLA, Foot Locker, DTLR, and City Blue, among others for clothing and shoes.
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