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Direct Auto Insurance

4.5
(556 reviews)

Business Details

13217 Superior Ave, Cleveland, OH
44112, United States
(216) 268-4800
https://local.directauto.com/ohio/cleveland/13217-superior-ave

About

Auto Insurance AgencyInsurance AgencyLife Insurance AgencyMotorcycle Insurance AgencyRenter's Insurance AgencyDirect Auto Insurance
Get cheap car insurance with the coverage options you need even if you have a less than perfect driving record through Direct Auto Insurance in Cleveland, OH.

Details

  • Online appointmentsAvailable
  • Onsite servicesAvailable

Location

Direct Auto Insurance
13217 Superior Ave, Cleveland, OH
44112, United States

Hours

Monday9:00 AM - 5:30 PM
Tuesday9:00 AM - 5:30 PM
Wednesday9:00 AM - 5:30 PM
Thursday9:00 AM - 5:30 PM
Friday9:00 AM - 5:30 PM
Saturday10:00 AM - 4:00 PM
SundayClosed

Products & Services

1 list · 9 items

Explore offerings from Direct Auto Insurance on 13217 Superior Ave in Cleveland, with popular services available at this location.

Commercial Auto Insurance

9 items

Services

Direct Auto Insurance Services

Auto Insurance

At Direct Auto Insurance, you get the auto insurance coverage you need with the low rates and great services you deserve, regardless of your insurance, credit, or driving history. Get a free auto quote online or talk to one of our friendly agents over the phone or at your local store to see what coverage options might be right for you.

Motorcycle Insurance

Whether you're behind a chopper, cruiser, sport bike, or scooter, you're covered with Direct motorcycle insurance. We offer complete motorcycle coverage, customizable payment plans, and a fair claims process. Get a free insurance quote and learn how Direct helps bikers keep riding.

Roadside Assistance

Low-cost Roadside Assistance offers peace of mind and protection 24 hours a day. With emergency towing assistance, flat tire service, lost key and lockout service, and essential auto fluid delivery, roadside assistance is a comfort when things go wrong on the road.

Individual Term Life Insurance

Life Insurance can provide peace of mind and protect your family's financial health by helping to cover funeral costs and other final expenses, as well as loss of an income, all for less than 75 cents a day. Call Direct or visit your local store to see how a life insurance policy could benefit your family.

Accident Medical Expense

Take control of the medical and out-of-pocket costs that can add up after an accidental injury with Accident Medical Expense Insurance. When your health insurance isn’t enough to cover the unexpected costs of injuries resulting from an accident, Direct Auto Insurance can help fill the gaps in your existing medical plan.

Health Insurance Marketplace

Finding affordable health care coverage doesn’t have to be hard! At Direct Auto Insurance, we make it easy for you to compare plans from top-rated carriers and get your questions answered by a licensed insurance expert. Find out if you’re eligible for premium assistance during the Affordable Care Act’s (ACA) Open Enrollment.

Emergency Protection

An auto accident could involve many unforeseen expenses, including a hospital stay, ambulance ride, or childcare that auto insurance might not fully cover. While specific coverage varies by state, the Emergency Protection Plans help pay for many of these unexpected costs and provide other valuable trip planning services and travel discounts.

Mexico Auto Insurance

Traveling to Mexico? Hitting the road and heading to Mexico can be fun, but most folks don't realize that the auto insurance policy that keeps you legal in the U.S. won't cover you in Mexico. Learn more about the coverages included in a typical Mexico tourist auto insurance policy and where you can purchase one.

Commercial Auto Insurance

Whether your small business runs on a single work van or a fleet of up to 20 box trucks, commercial auto insurance protects your company in the event of an accident. Learn more about available coverage options including Liability, Uninsured Motorist, Medical Payments, and more.

Reviews

4.5
556 reviews
5 stars
414
4 stars
68
3 stars
29
2 stars
15
1 star
14
  • KB
    Kamuria Butler
    Jul 21, 2026
    5.0
    great customer service neal griffin was my agent he was amazing
  • PB
    Phillip Black
    Jul 10, 2026
    5.0
    Highly recommend chontasia! Excellent service!
  • TS
    Theresa Smith
    Jun 16, 2026
    5.0
    5 stars 🌟 gotta love chontasia and marquise. They are so helpful
  • BC
    Brandon Clark
    Jun 16, 2026
    5.0
    I didnt even know i lived so close to them! Giving a shout out to chontasia for getting me together.
  • ZS
    zakiyah Sultan
    May 6, 2026
    1.0
    Don’t use this insurance company. (Never visited this location) only used the only version of them. But They’re shady, sneaky, and will get you to spend your money promising you coverage, then when you actually need help it feels like it’s nowhere to be found. At first it seems fine you think you’ve got a decent rate and a reliable company but over time it turns into constant issues, fees, and confusion that are never clearly explained. In my experience, I paid my monthly bill and still ended up dealing with cancellation over a $35 bank fee that was never properly communicated to me. I called and made the payment the agent took my $300 AND NEVER SPOKE UPON THE FEE EVER. But guess what …. On the 1st of the month they cancelled my whole insurance policy . It felt like they took my money first, then came back later with problems instead of handling things clearly in the moment. Not to mention, some of the employees have nasty attitudes and give misleading information. It also feels like they avoid leaving proper notes, so when you call back it’s like nobody can “see” what you were just told, which makes everything harder and more frustrating. You constantly have to ask for a higher-up just to get anywhere, and it feels like a bunch of back-and-forth that goes nowhere. Overall, it became monthly stress dealing with them, worrying about random changes, and feeling like the communication is intentionally unclear. Not worth it don’t use this insurance company. I’ll warn you sign all documents if you’re considering joining this company though you have 45 days ! They will lie and tell you you only have 30 and get you to pay the money .

Frequently Asked Questions About Direct Auto Insurance

What types of insurance does Direct Auto Insurance in Cleveland, OH offer?

Direct Auto Insurance provides auto, life, motorcycle, and renter's insurance coverage options.

Where is Direct Auto Insurance located?

Direct Auto Insurance is located at 13217 Superior Ave, Cleveland, OH 44112.

Brand Certified Facts from Direct Auto Insurance

This information is certified by Direct Auto Insurance and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 16, 2026Yext Knowledge Graph
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